Customer Service Administrative Assistant

JESSICA WILSON

***** ***** *** *******, ** ***** · 347-***-****

**************@*****.*** ·

Career Objective- I am a team player that is capable of gaining new skills without difficulty.

EXPERIENCE

JANUARY 2002-FEBRUARY 2002

SALES ASSOCIATE, ASHLEY STEWART-NEW YORK, NY

Greeting customers, answering questions, improving engagement with merchandise and providing optimal customer service. FEBRUARY 2002-MARCH 2015

ADMINISTRATIVE ASSISTANT/CUSTOMER SERVICE, MIRIAM DEVELOPMENT- NEW YORK, NY

Answer and direct phone calls and emails, Organize and schedule meeting and appointments, maintain contact lists; produce and distribute correspondence memos, emails, faxes and forms; assist in the preparation of regular scheduled reports, develop and maintain filing system, order office supplies, book travel arrangements, provide support to customers via telephone, chat and emails, take dictation, carry out other administrative duties such as filing, typing, copying, faxing, scanning. EDUCATION

MAY 2001

DIPLOMA, LIBERTY HIGH SCHOOL- MELBOURNE, FL

Graduated with 4.0 GPA

SKILLS

● Customer service chat experience

● Reading and responding to inquiries via

email,phone and chat

● Typing 82 WPM

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