Skills and Leadership Experience:
** + years’ experience in clinical laboratory services, including LIS (IT)
** + years’ experience in Lab/LIS travel consulting & contracts
Customer service centered
Mentoring and coaching staff to guide development
Project Management, Project Implementations, Quality Assurance, CAP, CLIA and JC regulatory compliance
Reference Lab implementations
Clinical laboratory analyzer implementations
Middleware implementations
Strategic planning
Operating and capital budgets
Multi-disciplinary teams
Strong critical thinking abilities
Ability to remain calm during stressful situations so the focus is on solutions
Accomplishments:
Ensured continued compliance with CLIA, CAP and JC during all contract and permanent positions
Exceeded all quality metrics assigned to the department, including patient satisfaction, employee satisfaction, safety, financial and technical
Redesigned two laboratories to promote Lean processes utilizing 5 S strategies
Meditech implementations at several facilities
Healthland implementation
Historical data conversions
Summary of Experience:
Feb, 2016 to present
Laboratory Information Specialist (LIS)
Kalispell Regional Medical Center, Kalispell, MT
Member of the team responsible for all areas of the Laboratory’s Information Systems, including project management, daily reports, interfaces, system dictionaries and customer service
Ensured continued compliance with CLIA, CAP and JC as related to LIS
Collaborated with multi-disciplinary teams for system wide implementation of Meditech 6.15
Completed conversion of Pathology historical data from Meditech 5.67 to Meditech 6.15
Implemented and maintained new client interfaces with Mayo Access Connect (MAC)
Developed procedures related to LIS functions
Sept, 2014 to Dec, 2015
Laboratory Manager
Parkview Health, Wabash, Indiana
●Responsible for all areas of laboratory management and leadership including project management, personnel, financial, administrative, policies, procedures, quality and compliance
●Ensured continued compliance with CLIA, CAP and JC
●Exceeded all quality metrics assigned to the department, including patient satisfaction, employee satisfaction, safety, financial and technical
●Lead the team with the implementation of Meditech LIS during affiliation, as well as discontinuation/conversion of historical data from old Healthland LIS system
●Successfully passed 2 CAP inspections in 2015 as part of the affiliation
●Raised customer satisfaction scores from 29% to 99%
●Redesigned this Laboratory to promote Lean processes
●Implemented new automated testing lines for the core lab.
●Lead and/or participated in multiple interdisciplinary teams
Feb, 2014 to Sept, 2014
Laboratory Manager
Alpena Regional Medical Center, Alpena, Michigan
●This position began as LIS Consultant (below) and transitioned into Lab Manager
●Lab Manager responsibilities including project management/coordination with all departments, personnel, interdepartmental committees, input on new tests and multiple other leadership duties
●Ensured continued compliance with CLIA, CAP and JC
●Implemented, validated and maintained new client interfaces
●Managed and maintained LIS (Meditech), Mayo Access and Mayo access Connect (MAC) including all test, antibiotic, QC, organism, pathology and Blood Bank dictionaries
●Strengthened core laboratory quality metrics by implementing auto-verification
●Developed policies for and performed the installation and validation of new analyzer interfaces
Sept, 2013 to Feb, 2014
LIS Consultant, Aureus Medical
Contract: Alpena Regional Medical Center, Alpena, Michigan
●Original contract was 13 weeks, was extended then I was offered the above Lab Manager position.
●Managed LIS programming, validations and maintenance in Meditech, Mayo Access and Mayo Access Connect (MAC) including all Laboratory related dictionaries.
●Coordinated all Lab related projects with other departments.
●Performed installation, validation and maintenance of analyzer interfaces and new EMR interfaces with physician offices.
June, 2010 to Sept, 2013
Laboratory Manager
Centura Health, Pueblo, Colorado
●Responsible for all areas of laboratory management and leadership including project management, personnel, financial, administrative, quality and compliance
●Maintained Meditech and Data Innovation (DI) databases
●Ensured continued compliance with CLIA, CAP and JC.
●Met or exceeded all quality metrics for the department as measured by Meditech and DI reports
●Redesigned this Laboratory to promote Lean processes
●Strengthened core laboratory quality metrics by implementing auto-verification
July, 2008 to June, 2010
Laboratory Director
Kremmling Memorial Hospital District, Kremmling, Colorado
●This position began as Med Tech contract for 13 weeks (below). The contract was extended, then I was offered the Lab Director position.
●Responsible for all phases of laboratory management including project management, personnel, financial, administrative, quality, and regulatory compliance
●Negotiated capital purchases that resulted in the reduction of the annual budget by more than $200,000
●Successfully built and implemented new Healthland LIS for improved patient care
●Successful CLIA inspections by federal inspectors
Jan, 2008 to July, 2008
Travel Tech, RT Temps
Kremmling Memorial Hospital, Kremmling, Colorado
●Performed general Med Tech duties in all departments of this critical access hospital lab, I was asked to extend the contract, then was offered the above Laboratory Director position.
Sept, 2004 to Jan, 2008
Interim Hematology Supervisor, Interim Night Shift Supervisor, General Med Tech
Presbyterian Hospital, Denton, Texas
Education: BS/BA Almeda University 2004
AAS Grayson County College 1993
MLT (ASCP) 1993