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Customer Service Data Entry

Location:
Burlington, Ontario, Canada
Posted:
December 17, 2018

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Resume:

VIJAYA PULIGADDA

ac7zus@r.postjobfree.com 647-***-****

PROFESSIONAL SUMMARY

Experienced in Office Administration,Receptionist and Customer Service

Strong written and verbal communication skills

Organized, detail-oriented, and self-motivated, with task/project coordination skills

Strong work ethic and professional attitude emphasizing reliability, integrity, teamwork, and the willingness to work as necessary to complete tasks

Strengths in problem-solving ability, analyzing and identifying the problem

Accurate data entry skills and typing skills

Computer skills; MS Word, Excel, Power Point, Outlook, Office 365 and Oracle SQL

PROFESSIONAL EXPERIENCE

Office Assisstant, MindGrew Technologies, Mississauga Jan2015 – July 2018

Demonstrated leadership skills with co-workers; trained new workers on office procedures

Developed ability to work in a fast-paced atmosphere

Responsible for maintaining the full set of company accounts, preparing tax payments and running the staff payroll

Maintaiened Linkedin account and find suitable matches and place them in different companies.

Performed basic clerical tasks around the office such as arranging letters, payroll, invoices and other indexed documents according to an established system

Filed and performed data entry as required, prepared reports and financial data

Word processing, creating spreadsheets and presentations

Inputs information quickly and accurately from a variety of sources into a computer database

Analyzed incoming referrals, reports, and correspondence using computer and word processing programs

Answered telephone and scheduled appointment

used Hangout conversations from our company to clients.

Operated office equipment such as fax machines, copiers, computers, printers, Scanners and mail room machines and performed Bookkeeping Tasks

Oversaw daily office operations for staff of 10-15 employees; trained new employees on data entry software

Produced monthly reports in Word documents, as well as Excel spreadsheet reports

Organized forms, made photocopies, filed CRA Tax records, prepared correspondence and reports

Filed organization of client files, assisted with receptionist duties

Compiled financial records and retrieved files for personnel

Answered customers' questions and provided information on procedures or company policies

Order office supplies and keep them according to office standards

Customer Service Team Member, Tim Hortons, North York Nov2013 - Dec 2014

Maintained inventory and ensured items are in stock

Utilize information technology to record sales figures, for data analysis and forward planning

Ensured standards for quality, customer service and health and safety are met

Office Admin SriChaitanya public school,Banglore,India jan2010-Mar2013

Answered phones and gave information to callers and took messages

Created, maintained, and entered information into databases

Recorded information and maintained current documentation

Maintained scheduling and event calendars

Scheduled and confirmed appointments for clientele

EDUCATION

Masters in Science Acharya Nagarjuna University 2010



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