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Administrative Asst. Clerical, Customer Service, Other Office Support

Location:
Gardnerville, Nevada, United States
Posted:
December 17, 2018

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Resume:

Pamela Alley Gardnerville NV *****

775-***-**** ac7ztf@r.postjobfree.com

Objectives:

Looking for long term full or part time employment in Administrative, Clerical, Data Entry positions using my talents, experience and education.

Qualifications and Skills:

Experience in Office procedures, reception, data entry, cash handling (POS), casino cash cage and office banking); A/R; A/P; revenue auditing in various forms (hotel/food beverage);Collections, Excel (intermediate); Word perfect, Peachtree, Word; Inventory control; shipping/receiving; Customer Service (Call Center, Wholesale and Retail) Office Manager, Shift Lead, Scale Operator. Knowledge and use of multi-line phone systems. All office equipment (computers, copiers and fax). Experience:

11/2017 – 08/2018 H&R Block Carson City, NV

Tax Professional – preparing taxes for clients and assist with other tax issues. Answering phones 01/2017 – 06/2017 Legislative Counsel Bureau, Carson City, NV Answer Phones, Assisting in the Public Bill Room – filing, distributing legislative bills and maintaining bill room operations.

01/2017 – 04/2017 H&R Block Carson City, NV

Tax Professional – preparing taxes for clients and assist with other tax issues. Answering phones 10/2016 – 12/2016 H&R Block Carson City, NV

On-Call Tax Professional by appointment

Assisting clients with taxes and IRS letter issues, questions regarding tax planning for coming year and other information as needed.

04/2016 - 06/2016 Garden Greenhouse Nursery and Gift Shop, Carson City, NV Cashier and Customer Service

Assisting customer with check out of merchandise, stocking and answering phones. 01/2016 – 04/2016 H &R Block, Carson City, NV

08/2015 – 12/2015 H&R Block Carson City, NV

08/2014 – 12/2014 H&R Block Carson City and Reno, NV Customer Service Leader (Office Mgr) & Tax Professional Supported Tax Professionals in the performance of their duties preparing taxes, handling customer issues, assisted receptionist with POS, appointment scheduling, maintained office reporting, scheduling and time management, bank deposits and continued education to insure tax pros have all current resources to complete their tasks as they relate to job and company compliance/procedures. Marketing.

Assisting clients with taxes and IRS letter issues, questions regarding tax planning for coming year and other information as needed.

01/2015 – 05/2015 H&R Block, Carson City, NV

01/2014 – 05/2014 H&R Block, Carson City, NV

01/2013 – 05/2013 H&R Block, Carson City, NV

01/2012 – 05/2012 H&R Block, Damonte Ranch, Reno, NV 01/2011 – 05/2011 H&R Block, South Lake Tahoe, CA

Customer Service Leader (Office Mgr) & Tax Professional Supported Tax Professionals in the performance of their duties preparing taxes, handling customer issues, assisted receptionist with POS, appointment scheduling, maintained office reporting, scheduling and time management, bank deposits and continued education to insure tax pros have all current resources to complete their tasks as they relate to job and company compliance/procedures. Marketing.

07/2011 – 10/2012 Tahoe Asphalt and Gravel Plant, South Lake Tahoe, CA Office Manager, Scale Operator

Overseeing of office operations: A/R, A/P, Customer Service, Invoicing and Office Reporting, Timekeeping.

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01/2010 – 05/2010 H&R Block, Minden, NV

Tax Professional and Manager in Training

Prepared Taxes while learning the operations and support of a Tax Office Addition Work Experience: Casino Revenue Auditor, Casino Soft Count, Call Center Agent and Lead, Reservations, Cage Cashier, Slot machine meter logs, Hotel Front Desk and Keno runner, collections. Education:

WNC 2009 – 2012, 2017 Fall continued education accounting, bookkeeping, Excel/Quick books, some general studies (business, history, math and other business related courses) TMCC 1993 Spring and Fall Semesters: Criminal Justice/Procedures, Police administration, Patrol Tactics and Procedures, Casino Operation: cash handling, front desk-hotel, casino marketing, finance-auditing, office and support.

References:

Kellee Gills 10yrs 775-***-****

Jane Santos 5yrs 775-***-****

Irene Sharp 5yrs 775-***-****

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