Christopher (Chris) Elam

**** ********* ** *********, ** 40504 859-***-**** ac7zqv@r.postjobfree.com

Summary

University of Kentucky telecommunications graduate seeking a career in office administration or a related field in telecommunications. I receive regular praise from customers and coworkers alike for my work in customer service. Great interpersonal communication skills. Proficient with Microsoft Office. Revered for my work ethic and ability to learn in a fast-paced environment. Eager to work in a new and refreshing field.

Education

University of Kentucky, Lexington, KY 2009-2013

Bachelor of Arts in Telecommunications (Media Arts and Studies)

Employment History

PNC Bank November 2018 – Present

PNC Financial Services Group, Inc.

Teller

•Deposit/withdrawal transactions

•Cash checks

•Make cashiers checks

•Use PNC's "five star language" to communicate with customers

•Use a multiline phone system to transfer customer calls

Walmart June 2008 – November 2018

Walmart Stores, Inc., Lexington KY

Money Center Cashier/Customer Service Associate

•Provide management and customer-acknowledged outstanding customer service

•Received recognition for company loyalty

•Helped customers resolve complaints and inquiries over the phone and in person

American Greetings, Lexington KY June 2014 – Present

American Greetings, Inc.

Part-time Merchandiser

•Stocked product and set up weekly, holiday and seasonal displays

Tops in Lex/Lex Scene Magazines, Lexington, KY September – December 2013

Tops Marketing Group

Intern

•Created advertisements pertaining to places of interest in the Lexington area

•Added upcoming events to the company website

•Proofread/edited articles that were published

•Compiled data in Microsoft Excel

Papa John’s Pizza, Lexington, KY October 2007 – June 2008

Papa John’s International, Inc.

In-Store Associate

•Took orders from customers over phone and in person in a hectic environment

•Prepared food for customers

•Received positive feedback on my performance from customers

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