Tynisha Jackson
ac7zpi@r.postjobfree.com 469-***-****
Results-driven innovative HR professional with over 10 years of HR experience and great success in all areas of HR Management. Expertise in employee relations, talent management, project management and policy implementation as well as aligning employees with business goals.
Key Strengths:
Program Development / Implementation
Coaching and Development
Talent Management
Performance Management
Succession Planning
Employee Relations
Project Management
Diversity and Inclusion
Total Rewards/Benefits
Recognition Programs
Professional Experience
AXXESS DALLAS, TX
HR Business Partner June 2014 – Present
Client Experience Manager
Manager, Billing Services
HR Operations Manager
Manage Human Resources for Client Success, Implementation, Operations, Marketing, Administrative Support, Sales and Research & Development Client Groups
Manage Health & Wellness Benefits and Perks programs
Led the implementation of Human Resources software (BambooHR & ADP Workforce Now) to include integrated modules for Performance Management, Applicant Tracking, Employee On boarding, and Time Off Tracking
Partner with organization to provide HR support through the development, implementation, and administration of programs
Assist with delivering focused solutions and process improvements with Operations and Client Success business units
IBM FRISCO, TX
Sr. Recruiter July 2013 – June 2014
Managed the entire full cycle recruiting process including posting ads, screening resumes and candidates, scheduling interviews, and candidate tracking
Develop and implement effective recruitment strategies for physicians and employees
Manage all pre-employment activities including offer approvals, new hire packets, and background investigation
Provide HR support and guidance to employees regarding policies, procedures, benefits, and records
Create and execute multi-channel strategies to source candidates that meet client profile and building talent community
WALT DISNEY WORLD COMPANY ORLANDO, FL
Human Resources Management System Specialist February 2012 - June 2013
Support global SAP System, Personnel Administration, Organization Management, Talent Management, Performance Management, Compensation Management, Learning Solution and SAP Portal
Support HR processes by solving problems, including transactions that are not flowing correctly and resolving system coding or configuration bugs, answering basic 'how to' questions
Help maintain data integrity in systems by running queries and analyzing data
Maintain awareness of current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies.
Guest Service Events Manager January 2011- January 2013
Managed intern and college program by conducting orientations; scheduling and advised their training and coaching
Managed operational functions within the department to ensure alignment with the strategic plan and vision for the department, the division and the organization
Ensure guest complaint resolution procedures are implemented within the view of the properties philosophy and service.
Responsible for being point of contact for VIP guests Levels 1-3
YOU CAN SUCCEED NON-PROFIT ORGANIZATION BATON ROUGE, LA
Director of Talent Acquisition June 2006 - July 2009
Streamlined recruiting, staffing, and on-boarding process for organization by interviewing applicants; analyzed responses, verified references and compared qualifications to job requirements
Responsible for building a comprehensive strategic hiring plan by setting the vision, strategy, and goals for the organization
Responsible for developing recruiting metrics and analytics and measure productivity and program ROI
Responsible for creating innovative programs, events and campaigns to generate awareness, build candidate pipeline and drive campus recruiting efforts that align with recruitment goals
YOU CAN SUCCEED NON-PROFIT ORGANIZATION BATON ROUGE, LA
Senior Recruiter June 2006 – March 2007
Full cycle recruiting
Screen, interview and coordinate campus interview with quality candidates
Manage recruitment outreach for school network
Develop & implement strategies to generate applicants from qualified candidates
Manage communication and application process using various ATS
Assist in coordinating logistical details for events
Education
WEBSTER UNIVERSITY ORLANDO, FL
Masters of Arts, Human Resource Management
SOUTHERN UNIVERSITY A&M COLLEGE BATON ROUGE, LA
Bachelors of Science, Political Science
Organizations, Associations, and Volunteer
Boys & Girls Club of Greater Dallas 2016 – Present
Dallas Regional Chamber Young Professional’s (Ambassador, Leadership & Networking Committee) 2015 – Present
Junior League of Dallas 2016 – Present
Initiating Relationships to Organize New Beginnings (IRON) 2015 – 2017
Dallas HR YP Ambassador 2014 – Present
Society of Human Resources Management (SHRM) 2006 – Present