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Manager Customer Service

Location:
Plant City, FL, 33563
Posted:
December 16, 2018

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Resume:

RON A. RAMOS

**** ******* ***** ****

Plant City, FL. 33563

***/***-****

ac7zfj@r.postjobfree.com

mailto:ac7zfj@r.postjobfree.com

Procurement Professional Summary

Experienced procurement professional skilled in managing materials, production planning, controlling inventory. Proven ability in supplier negotiations, bid analysis and selection, contract management, interaction with other plant departments, suppliers, and executive management. Experienced with sourcing suppliers both domestic and international, negotiating contracts, strong communication, customer service and interpersonal skills. Collaborate with accounting daily for timely invoice processing. Additional highlights:

●Forecast and plan material procurement while building strong relationships that lead to partnerships.

●Manage supplier relationships, preserve business alliances, and takes initiative, works independently to develop plans to sustain long-term agreements.

●Knowledgeable of new product development prototype procurement.

●Corrective action team participant with several successful completed projects as well as facilitating and directing teams in the Juran on Quality and Quality Circles continued improvement programs. Received corporate quality awards three consecutive years for implementing cost saving projects and successful team building events.

●Proficient in expediting of product, resolving accounts payable discrepancies, freight and transportation of product, and quality issues in a timely manner, working well in a high volume fast pace milieu.

●Established outstanding alliances with key suppliers, travel to suppliers, both existing and potential, quality audits, develop plans to maximize procurement savings for all previous employers.

Honeywell – Clearwater, FL.

Sr. Buyer-Space Program 1/2018 – Present

Procure electronics, sub support, electro-mechanical commodities supporting the Orion space program and Global procurement efforts.

Manage and build vendor relationships, introduce long term agreements, for overall annual savings

Continuous improvement initiatives, and education courses.

Process all procurement activities via SAP ERP software.

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C4 Advanced Tactical Systems, LLC – Orlando, Fl.

Sr. Buyer-Planner 10/2015-12/2017

Manage Iron Dome project/Raytheon Materials Liaison, organizing source inspections, delivery schedules, and monitor transportation for the most cost effective methods of transporting sub-components from suppliers in locations such as: Israel, India, France, Romania, and Germany.

Work closely with production team to ensure WIP maintains scheduled to meet customer delivery.

Follow up on all engineering changes and monitor cost impacts as it relates to the overall project cost.

Part of core team training for Syteline ERP software, provide guidance, training, and motivation during transitioning.

Maintain and expedite all open purchase orders, negotiate and preparation of contracts for parts, address material non-conformances and follow up on resolutions.

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Pemco World Air Services – Tampa, FL.

Sr. Buyer 3/2010 –10/2015

●Procured full line of aircraft components for Jet Blue, United, Spirit and US Airways encompassing aircraft models: Airbus A319, A320’s and Boeing 727, 737, 747 and 767’s. Ensure parts arrival to meet aircraft delivery schedules. Procuring both domestic and international sources such as Europe, Asia, UK, Middle East and America as well as MRO procurement. Timely receipt of good within one to two days maxim.

Goodrich Lighting Systems – Oldsmar, FL.

Sr. Buyer/Planner 2/2006 – 4/2009

●Procured all lighting components for aftermarket aircraft globally, participating in on going continuous improvement events to better various areas of operations throughout the organization.

●Core team member in prototype for Boeing 787 dream liner aircraft in the development of lighting ship sets. Supplier visits to audit manufacturing capabilities, and quality systems AS9100, and other certs.

● Attended daily production and quality meetings with team members in Bangalore, India and Lippstadt, Germany addressing engineering, quality, production scheduling, and delivery issues, Reporting daily updates to management team. Worked closely with Chula Vista office during software transition. SAP/ MRP Software.

L-3 Communications – St Petersburg, FL.

Sr. Buyer/Planner 7/2003-2/2006

●Responsible for all electro component and sub-component commodities for airport security and detection units used in all airports globally. Team member in conducting plant surveys in the selection of suppliers for partnering long term relationships. Analyze production and just in time material delivery for improvements in production flow and profitability levels in conjunction with L-3’s quality program.

● Reduced 30% in shipping costs by commodity grouping and bulk container, and packaging processing.

Bay Resources, Inc. - Lutz, FL.

Business Development Manager 8/1999-7/2003

●Recruited management level personnel professionals in pharmaceutical, biotech and food industry clients

●Negotiating salary, sign on bonuses, and relocation packages.

Aero Simulations, Inc. - Tampa, FL

Procurement/Materials Manager 9/1997-8/1999

●Developed, planned, implemented systems, procedures that resulted in creation of materials and procurement department for flight simulation upgrading, serving commercial and military clients. Oversee and procure all components parts, as well as scheduling material drop shipments to various air force bases and airports throughout the United States. Interact with engineering, production, accounting, and executive team daily.

Contact Assignments – Tampa, and Lakeland, FL. 7/1996-9/1997

●Established, designed, and implemented procurement infrastructures, and managed software upgrades that significantly improved supply chain management for various clients.

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Johnson Controls Automotive Systems Group – Tampa, FL.

Purchasing Manager 8/1985 – 7/1996

●Strategically planned, managed the procurement of products for manufacturing of Die Hard and Interstate automotive and marine batteries.

●Developed key source business relationships and negotiated contracts with suppliers for the procurement of electromechanical parts, bulk packaging, conveyor systems, parts washers, bulk caustic soda, oxygen, lead, acid, uniforms, forklift fleet, and telephone services.

●Implemented customized inventory and purchasing software that improved the supply chain management for three operating shifts with an annual budget of $20MM.

Warehouse Management Course, University of Central Florida, Orlando, FL; Karass’ Negotiating Training, Atlanta, GA; Dale Carnegie Course, Bridgeport, CT; Juran on Quality Facilitator Training, Milwaukee, WI. Harding High School, Bridgeport, CT. Computer software ERP: SAP, Syteline, and Oracle



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