Christopher M. Pope

**** ******** **.

Adel, IA *0003

515-***-****

ac7zea@r.postjobfree.com

Education:

Iowa State University, Des Moines Area Community College,

Graduated: 05/2009 Graduated: 08/2005

Bachelor of Science Associates degree of Liberal Arts

Majors: Management & Marketing

Experience:

Bankruptcy Audit Specialist

National Bankruptcy Services – West Des Moines, IA

November 2017 – June 2018

Recognized for high quality and proficiency

Ability to reconcile Ch13 payment histories

Subject Matter Expert on Motion for Relief Bankruptcy

Recognized for attention to detail and selected to work a high priority special project

Quality Assurance Analyst

Unity Point Health – St. Luke’s PACE, Sioux City, IA

August 2016 – November 2017

Facilitate weekly Root Cause Analysis

Audit/ report RAD’s, Grievances, Risk Reports within EPIC and RL Solutions

LEAN Experience

Subject Matter Expert for RL Solutions

Provide success models to any delinquent employee out of compliance

Collaborate on the Quality Improvement Committee

Committee lead for leadership and improvement

Loan Servicing Specialist IV

Wells Fargo, West Des Moines, IA

December 2011 – July 2016

100% on monthly quality reviews

Certified on the job trainer: Trained, coached and mentored fellow team members

Lead Sponsor for the Training and Development Team

Facilitated and executed projects allowing the company to save over $10,000

Committee member for quality and enhancement

Other Related Experience:

Rental Manager Trainee: Ryder Transportation

Property and Casualty Customer Service Representative: Nationwide

Senior Data Research Analyst: Kingland Systems