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Active Directory Desktop Support

Location:
Somerset, NJ, 08873
Posted:
December 16, 2018

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Resume:

James Drewry

North Brunswick, New Jersey *****732-***-**** • ac7zd1@r.postjobfree.com

Qualifications Profile

Steadfast and inventive with robust experience to contribute to long-term objectives and industry best practices in an IT Systems Specialist role.

System Support: Experienced in the setup, deployment, maintenance, and updates of workstations, servers, printers. Capacity to install operating systems and application interfaces and deliver thorough directives to permit client interfacing. Excellence with supplying ends-user support involving applications, technical support, and peripherals.

Network Engineering: Skilled in deploying and configuring necessary network peripherals. Experienced with static and DHCP network environments. Solid experience with Windows Server Active Directory.

Data Logistics/Operations Support: Demonstrated ability to execute data maintenance by retrieving and archiving data files into client database. Proactive in performing monthly server maintenance, data archiving, system upgrades, and performance maintenance.

Firewall Administration: Proven success with configuring and employing Checkpoint Firewall, versions NG AI 55 through NGX R 70.30, as well as SonicWALL TZ 215. Worked with client IT Departments to design, test, and implement site-to-site VPNs. Maintained firewall by installing any patches and firmware updates. Created remote user account when needed. Created VPN tunnels between Corporate headquarters and remote users when necessary.

Key Strengths: Excel at interfacing with clients, various IT departments, vendors, Project Managers, and executives. Track record in creating cost-reducing process improvements through initiating research, evaluating procedure methods, and applying new technologies. Proficient at translating technical situations for end-user comprehension.

Experience Highlights

Core Technologies:

Environments:

UNIX(Solaris 2.6), LINUX (Red Hat Enterprise 5, Fedora Core 2.1) Windows Server 2000, 2003, 2008, Windows XP, 7, 10, Sage Peachtree Accounting, Static and DHCP Networking Environments.

Applications:

MS Office (Word, Excel, Outlook, PowerPoint), Open Office, Adobe Acrobat 7-11, SendMail, Citrix Client, Firewalls; Checkpoint NGX R70.30, SonicWALL TZ215, Active Directory, SQL, SQL Server, PowerTerm, RUMBA, HP StorageWorks

Tools:

Visual Basic.net, PowerBuilder, Network Access; TCP/IP, FTP/SFTP, VPN

WFS Services Inc., Secaucus, New Jersey

I.T. Systems Specialist, 1998 - 2016

Created user accounts for database access in Solaris 2.6. Worked with database consultants with any maintenance and support needed for the Sun E4500 System.

Configured and maintained Network servers in a client/server environment. Created all directories, as well as setting permissions and controlling directory access. Created and managed all user accounts with Active Directory. Applied server updates and initiated server maintenance when needed. Responsible for data backup services.

Researched, configured, and deployed all networked workstations. Responsible for all desktop support, patches, and upgrades. Installed all remote client applications, and worked with Client IT departments with any needed troubleshooting.

Researched, purchased, and deployed all network printers/scanners. Responsible for maintenance schedule/supplies when needed.

Assisted with configuring a Linux Server using Fedora Core 2.1 for email. Created email accounts using SendMail.

Designed, configured, and deployed several FAX servers to reduce paper costs.

Assisted with configuration and installation of FTP/SFTP servers that permitted clients to transfer daily data files to WFS Services.

Configured and deployed several servers for data archiving. Controlled data archiving on a monthly basis. Created all user accounts to data archives, and configured an "off-line" data backup system for redundancy.

Researched Telecommunication Companies. Assisted with the migration from several ISPs. Worked with PBX vendor with phone maintenance and troubleshooting.

Worked with clients in transfer of daily data files. Worked with Project Managers regarding verification of data integrity. Uploaded daily data files into company database, and generated daily reports for Project Managers/Supervisors.

When necessary, designed and configured several satellite offices at client sites for WFS Services personnel.

Educational Background

Associate of Applied Science in Computer Information Systems

DeVry Institute, New Brunswick, New Jersey

Network Configuration and Troubleshooting Certification - 2012

Learning Tree International, New York

Currently Enrolled at DeVry University, pursuing a Bachelor’s Degree of Sciences with a Specialization in Database Management



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