Denise Dunlap

ac7zcg@r.postjobfree.com

SKILLS

Proficient in Microsoft Office/NaviNet

Self-starter

Experienced forklift operator

Highly developed interpersonal skills

Able to type 50 WPM

Forklift certification

EMPLOYMENT EXPERIENCE

Anthony Coal Fire Pizza – Wynnewood, PA 02/2018 – 05/2018

Server

Took orders from patrons for food or beverages.

Checked with customers to ensure that they were enjoying their meals and took action to correct any problems.

Collected payments from customers.

Wrote patrons' food orders on order slips, memorized orders, or entered orders into computers for transmittal to kitchen staff.

Prepared checks that itemized and totaled meal costs and sales taxes.

Scarlone’s Restaurant – Philadelphia, PA 11/2016 – 03/2017

Server

Answered customer questions about menu items and pricing.

Wrote down customer food and drink orders.

Served food to customers and checked in to check in on their dining experience.

Tabulated customer bills using electronic system.

Made change and ran card payments as needed.

JEVS EARN Center – Philadelphia, PA 10/2013 – 02/2014

Administrative Assistant

Answered telephones and gave information to callers, took messages, or transferred calls to appropriate individuals.

Directed service seekers to proper staff and personnel.

Used computers to manage databases, create spreadsheets, letters and flyers.

Processed termination letters and pay stubs.

Kept confidential information secure and safe.

Foot and Ankle Center – Philadelphia, PA 05/2007 – 02/2010

Medical Receptionist

Operated multi-line telephone systems and answered phones.

Updated and filed patients’ medical records, filled out insurance forms, and handled correspondences.

Scheduled appointments and arranged for hospital admissions and laboratory services.

Ensured that client insurance information was on file.

Answered patient questions and ensured a quality customer service experiences.

EDUCATION

University of Phoenix – Phoenix, AR

Associates Degree in Administrative Medical Records

Thompson Institute – Philadelphia, PA

Certified Medical Office Management

William Tennent High School – Warminster, PA

High School Diploma

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