Tonya M. Elliott

P.O. Box *** Startex, South Carolina 29377 864-***-**** ac7z9g@r.postjobfree.com

PROFILE SUMMARY

Confident, self-motivated, professional individual with 20 plus years of proven experience in an industrial and medical staffing agency atmosphere. I possess an extensive background in Operations management, leadership, sales marketing client relation. contract procurement, negotiations, customer service, human resources, administration, marketing and office management. Innovated in identifying and implementing immediate changes in policies, procedures and systems. I’m a conscientious individual with a strong work ethic and the ability to inter face with others at all levels. I have worked with major local staffing agency and manage a staff of five directly, as well as a team of approximately 75-100 contractors. Upheld private and state contracts for approximately 30 clients. Excellent decision making, communication, interpersonal skills with clients, staff and management. Key skills include:

Negotiating Contracts Employee Payroll

Human Resource Specialist Microsoft Office Suites

Interviewing, Hiring and Retention Job Posting /Screening Applicants

Policies and Procedures Development Management of employee files

Employment Laws P and L reports/Budget Development

VMS- Vender Management Systems Outstanding Time and Project Management Skills

Professional

CORPORATE STAFFING SERVICES GREENVILLE SC JUNE 2018 TO PRESENT

Branch Manager/Marketing and Sales

As the Branch Manager, I oversee the daily operations of a team of staffing coordinators and recruiters. Create long-term strategies for the organization, and responsible for hiring, training, and guiding a team. While setting staffing targets I then assist the staff in achieving them. Directing all operational aspects including distribution, customer service, human resources, administration marketing and sales. Providing training, coaching, development and motivation for in office staff as well as field staff. I address customer and employee issues promptly.

DIRECTOR OF OPERATIONS MEDUSTRIAL HEALTHCARE STAFFING 10/2012- 04/2018

Instrumental in establishing this new healthcare staffing agency in Greer SC with my knowledge of marketing and cost effectiveness recruitment and retention. Responsible for and managed 4 in-office employees and 75-100 field staff while overseeing all aspects of the day to day operations of a rapidly growing healthcare staffing agency. I oversaw weekly payroll, staffing, recruiting, marketing, collections, invoice distribution, human resources and sales for the first year in business and was on call for staffing and client issues 24/7. As we grew I was able to have a 4-person office as sales increased year after year. Responsible for all outside sales, acquires, maintain, and interface with all new and existing clientele. Maintain professional relationships with facilities and administrators throughout South Carolina including, long term care facilities, hospitals and SC Department of Corrections. Generated $540,000 in new business in 2015, with a 28% increase to present. Handled all accounts payable and accounts receivable for twenty-seven clients across the state of South Carolina, resulting in a company-high 94% on-time payment rate. Maintained files for weekly Joint Commission audits in both the Midlands and Upstate office to ensure 100% compliance to standards. Sent out and updated nurse evaluations for Joint Commission. Developed and maintained budget, perform effective marketing strategies, and maintained excellent client /employee report. Proficient in all stages of staffing.

BRANCH MANAGER MEDICAL STAFFING NETWORK SPARTANBURG 05/00-08/11

Managed and supervised total operations in the branch. Supervised and oversaw all daily activities which includes but not limited to staffing, payroll, human resources, field employee concerns and client issues. Maintained bottom line earnings for the branch operations and review, while establishing pay and bill rates to ensure successful recruitment and retention for both the office and field personnel. Obtained knowledge of federal and state labor laws to maintain day to day administrative issues, employee relations, OSHA and affirmative action logs. Interviewed, hired, trained managed and evaluated the performance of healthcare and clerical staff. Handled implication of management and control procedures for personal and functions in accounting, payroll/billing and data processing

ADMINISTRATIVE SERVICE REP INTERIM HEALTHCARE SPARTANBURG SC 06/97-05/00

Payroll, auditing, staffing for a state contract.

Skills

Microsoft Office, Word, Excel, Outlook, Google Apps (Drive, Docs, Forms, Sheets) Bond Adapt Suite, Verify and QuickBooks. Equipment: Multi line phones, multi-function printers and point of sale.

Education

HIGH SCHOOL DIPLOMA 1989 DORMAN HIGH SCHOOL

GREENVILLE TECHNICAL COLLEGE 1999 ADMINISTRATIVE ASSISTANT COURSE

References

Kim McDonald

Project Coordinator, Corporate Staffing

864-***-**** ac7z9g@r.postjobfree.com

Holly R. Seeby

Human Resource/Recruiter

803-***-**** ac7z9g@r.postjobfree.com

Katey M. Roberts

Nurse

864-***-****

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