Nicholas Long

Recruiter HR Manager Training Specialist

843-***-****

ac7z7s@r.postjobfree.com

https://linkedin.com/in/nicholas-long

Targeted professional role

Virtual Recruiter

Finding the right people using the best channels to deliver optimal results.

Profile

ÜAspiring Recruiter with MS in Psychology with concentration in Industrial and Organizational Psychology. Certification in Human Resource Change Management, Corporate Training, Team Supervision, Six Sigma & Lean Culture.

ÜBusiness Manager and Senior Sales Consultant with proficiency structuring, negotiating, and closing deals up to $80,000 each.

ÜU.S. Marine Corps Training Advisor with demonstrated success maintaining training programs and psychological assessments for more than 600 military personnel at all levels.

Professional Skills

Talent Management (Sourcing & Succession)

Human Resources Management

C-Level Communications & Negotiations

Digital Marketing Social Media Marketing

HR Budgets & Forecasts

Workforce Evaluation & Assessment

Talent Acquisition Recruitment Matrix

Pre-and Post-Employment

Training & Development Programs

Employer Branding Job Descriptions

Onboarding & Training

Productivity & Process Improvement

Media Releases Job Fairs & Trade Shows

Benefits Coordination

Applied Research Data Analytics

Technology Skills

Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) LinkedIn & Facebook CRM systems

Ability to master proprietary human resources information systems (HRIS) and talent management systems (TMS) quickly.

Performance Highlights

Ability to collaborate with business leaders to identify and fulfill staffing needs with a focus on streamlining the recruitment process to lower time to hire by revising methods for writing job descriptions, adapting keywords, and collaborating with managers to determine the ideal skills and qualifications.

Knowledge of data collection and analysis methods used to measure recruitment activities such as time to hire, sourcing channels, cost of hire, employee retention, comparison of open vacancies to positions filled, offer-to-acceptance ratio, and gender mix.

Training and development experience with proven success assessing employees’ training needs, aligning training with the organization’s strategic goals, creating/managing training budgets, and developing/implementing training programs that make the best use of available resources.

Professional Experience

Charleston Southern University Charleston, SC

Adjunct Professor of Psychology 2017– On Going

CSU is nationally recognized as one of America's Best Christian Colleges. CSU has ~165 full-time faculty members and 3,600 students.

Collaborate with the Chair of the Psychology Department, other faculty, and staff to create and establish Introduction to Organizational Psychology course.

Design an engaging curriculum in alignment with the university’s mission and requirements of the Society for Industrial Organizational Psychology.

Create, outline, and propose syllabi, training materials, and curriculum. Develop lesson plans, testing materials, grading rubrics, and special assignments for a diverse group of adult students.

Key Achievements

Delivered classroom instruction on topics such as: Data Collection, Analysis & Interpretation Human Attributes

Workplace Assessments Job Analysis Performance Appraisals Staffing Reviews Training & Development

Employee Engagement & Motivation Employees’ Attitudes & Stress Factors Diversity & Inclusion in the Workplace

Leadership Development Workplace Behavior Organizational Development Change Management

Hendrick Automotive Group Charleston, SC

Business Manager August 2017–November 2018

Senior Client Sales Consultant December 2011–August 2017

Hendrick Automotive Group is largest independently owned automobile dealership group in the USA comprised of over 97+ dealerships nationwide with $8.4 billion in 2015 annual revenue and 10,000 employees.

Business Manager (August 2017-Present)

Provide clients with a thorough explanation of aftermarket products and extended service agreements.

Work with financial lenders to give fair interest rates to buyers and programs. Develop relationships with new lending institutions and maintain strong working relationships to secure competitive interest rates and financing.

Ensure all departments uphold the highest ethical standards and comply with federal, state, and local regulations affecting vehicle purchase and financing process.

Senior Client Sales Consultant (December 2011–August 2017)

Market company brand through concentration on providing an exceptional customer experience through delivering comprehensive product knowledge and the highest quality customer service.

Implement consultative sales techniques to match customer needs to appropriate products and services. Deliver automotive sales presentations pinpointing product features and special offers.

Cultivate professional relationships with prospects, customers, and company executives to build brand awareness.

Develop and maintain strong client relationships to drive revenue from new and repeat customers.

Proactively reach out to build relationships with external groups to build referral networks.

Key Achievements

ÜMaintained high customer satisfaction ratings through an unwavering commitment to customer service.

ÜSeamlessly negotiated contract and payments, which led to a 33% closing ratio.

ÜPlayed an integral role in developing strategic plans to drive customer retention and satisfaction as the store project manager for the “Xtreme” sales program from February–April 2015, resulting in 50% month-over-month sales increases.

Notable Recognition

Ü2016 FCA Performance Institute’s Most Valuable Professional (MVP) a distinctive industry award for exemplary achievement in sales, customer service, and training received by less than 10% of all FCA sales consultants nationally.

Ü2015 Hendrick Automotive Group President’s Club, recognizing the top sales consultant in each dealership for variable sales achieved through hard work and dedication. Recipients are the elite sales consultants within the organization.

Ü2012 Hendrick Automotive Group Chairman’s Club, recognizing 15 most valuable sales consultants out of 100 dealerships in the Hendrick Automotive Group.

Military Experience

United States Marine Corps Kaneohe Bay, HI Camp Lejune, NC Iraq

Training Advisor June 2008–December 2009

Maintained training programs and psychological assessments for more than 600 military personnel of all levels.

Established and integrated new training course objectives. Customized course content, materials testing, and evaluation procedures.

Observed psychological stress and evaluated trainees’ progress throughout the course and/or training regimen.

Graduated Marine Corps trainees who were highly skilled in teambuilding, leadership, decision making, and strength conditioning and dedicated to the organization’s core values and mission statement.

Key Achievements

ÜSelected for a meritorious promotion for exceptional performance in critical leadership.

ÜAttained Secret Security Clearance.

Team Leader & Supervisor (July 2002–July 2006)

Led and managed teams. Provided administrative oversight, communication, training, and tactical guidance.

Orchestrated training regimen schedule. Evaluated and completed administrative paperwork to expedite operational success.

Led team through tactical military operations training focused on leadership strategy and survival in various deployment locations across the globe.

Key Achievements

ÜOrganized and directed small unit training events. Contributed to deployment readiness.

ÜLeveraged advanced negotiation techniques to defuse hostile situations and acted decisively in high stress, dangerous confrontations with insurgents.

Education

Candidate for Doctor of Philosophy (PhD) in Psychology with concentration in Industrial and Organizational Psychology, Northcentral University, Prescott Valley, AZ, Expected graduation 2021.

Master of Science in Psychology with concentration in Industrial and Organizational Psychology, Southern New Hampshire University, Manchester, NH

Bachelor of Science in Psychology, Charleston Southern University, Charleston, SC

Certifications

Certified Professional of Financial Services by the Association for Finance and Insurance Professionals

Certifications through Management & Strategy Institute Include:

Human Resource Change Management (HRCM), 2017

Corporate Trainer Certified (CTC), 2016

Certified Team Supervisor (CTS), 2016

Lean Culture Certified (LCC), 2016

Certified Six Sigma Green Belt by the Aveta Business Institute

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