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Customer Service Pharmacy Technician

Colorado Springs, Colorado, United States
December 18, 2018

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Aisha Meziere, CPHT

**** ******** ******

Colorado Springs, CO 80917



Motivated and compassion certified pharmacy technician with retail experience for 5 plus years. I have hands-on experience in fast-paced retail pharmacy environment, accountable and responsible with a strong focus to help a pharmacy growth and reach its full potential. While also taking care of patients to provide exemplary patient care and ensured a positive customer service experience.


Responsibilities are processing 100’s of prescriptions efficient/accurate, resolving patient insurance problems, filling 100’s of prescriptions efficient/ accurate and assisting the pharmacist.

Responsible for answering telephones, verifying prescriptions, and taking accurate messages for the pharmacist, monitoring multi-line phones continuously.

Registration of new patients, verifying medical insurances and handling Medicare, Medicaid and workers comp claims and audits.

Telephone communications with patients, physicians, physician’s office staff, and varies insurance companies.

Performing daily customer service and cashiering

Knowledge of medication pharmacology, pharmaceutical calculation and prescription processing

Maintain a clean and organized pharmacy. Ordering and restocking supplies for pharmacy.

Responsible for refills request to the physician’s office, prior authorization faxes, and medication adherences for the patient

Positive attitude and strong work ethic

Work Experience:

Wal-Mart 2009-2013

Sales Associate, Phone Operator, and Cashier

Certified Pharmacy Technician 2013 -Present

40 hours per week/Full-time Position


High School Diploma, Roy J. Wasson High School Colorado Springs, CO 2007

Completion of Pharmacy Tech, Pima Medical Institute 2010


Pharmacy Technician Certification 2015

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