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Customer Service Sales

Location:
Webster, NY
Posted:
December 18, 2018

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Resume:

Thomas Moore

585-***-**** • ac7z4t@r.postjobfree.com

OBJECTIVE AND QUALIFICATIONS

I would like to utilize my current skill set, experience and education to grow professionally. I am presenting to you my achievements, skills, energy and talent for identifying me as an excellent job candidate:

Proficient in Microsoft Office skills in using: Word, Excel, Power Point, Access, Outlook

Analytical mindset with extremely high attention to detail and problem solving skills

Developed pivotal verbal and electronic communication skills

Proven ability to work in a team environment well as individually

Excellent multitasking ability to adapt to multiple tasks at a time with sustaining high productivity levels

Attained leadership, time management, and organizational skills in a professional environment

PROFESSIONAL EXPERIENCE

Advocare Rochester, NY

Distributor August 2018

I help people obtain their health, fitness, and financial goals through health management advisement, specializing in fitness and sports management

Relph Benefit Advisors Fairport, NY

Benefit Administrator 2013- 2018

Thrive in a fast pace environment processing various administrative employee benefit elections within internal HRIS databases and healthcare websites, for over 70 clients

Analyze data in various Excel spreadsheets, derived from benefit administration databases, to provide insight to sales and account managers to produce the best client satisfaction,

Responsible for managing all administrative healthcare updates for employees medical, dental, vision HRA accounts, voluntary plan benefits healthcare changes for specific book of business

Relph Benefit Advisors

Group Benefit Administrator 2010-2013

Reconciled and processed over 35 client invoices monthly, adhering to set procedures, and performing extensive research to meet deadlines

Conducted monthly and quarterly client payroll audits to ensure accuracy of payroll deductions

Analyzed data for more than 3,000 employees in the HRB database for numerous clients

Processed benefit administration data, within various internal databases, system platforms, and healthcare websites, that were client specific

Devito’s Apartment Properties Rochester, NY

Project Coordinator 2007- 2010

Supervised up to 3 employees monitoring supplementary projects

Worked efficiently to ensure contracts agreements are met while adapting to changing deadlines

Purchased and rented equipment when needed to sustain and increase day to day productivity

Direct 2 Market Sales Solutions East Rochester, NY

Marketing specialist 2009

Actively placed over 400 outbound calls daily to existing customers within a database to gain sales leads

Used excellent customer service experience to provide hourly performance quotas in a fast paced environment

Communicated and worked effectively in a team environment to generate an unified goal

EDUCATION

The College at Brockport, SUNY Brockport, NY

Bachelor of Science in Business Administration, AACSB 2005- 2008



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