CURRICULUM VITAE

Professional Summary

Highly skilled and meticulous Call Center Representative with a superb record of customer satisfaction and successful sales. Adept multitasker able to address multiple customer and company tasks with the highest degree of professionalism and accuracy. Also Dedicated, resourceful and goal-driven professional educator with a solid commitment to the social and academic growth .

PERSONAL DATA

Name : Shaikh Rubina Mohammed Jaffar

Date of Birth : 25th December 1982

Gender : Female

Status : Married

Religion : Muslim

Nationality : Indian

Residence : KGN room no 104 B wing, near daulat nagar kausa Mumbra Dist-Thane - 400612

Mob : +91-836-***-****

E mail : ac7yxm@r.postjobfree.com,

OBJECTIVE

To obtain a challenging and rewarding position based on personal background of experience and education. Seeking a challenging career where the acquired skills can be exemplified to the best of my abilities. To associate with an organization where there is ample scope for personal development and gives exposure to new ideas

SKILLS

1. Good command of speaking and writing English

2. Experience through knowledge and understanding

3. Highly developed interpersonal and communication skill 4. Enthusiastic, Self motivated and Result oriented 5. Willing to work hard and under pressure

6. Support and work well with others as a team

7. Ensure the health, safety and environment procedures 8. May work independently with minimum supervision in some cases 9. Maintain accurate record keeping, Ability to generate practical solutions EDUCATIONAL QUALIFICATION

S.S.C. – SSC - 1999

H.S.C – HSC - 2001

EXPERIENCE

1) 1 Year Worked in Queens Mary English School at Kausa Mumbra as a Teacher ( Subject : Computer & PT From 2011 to 2012),

2) 3 Years Worked in Michael Aron English school at Kausa Mumbra as a Teacher ( Subject

: All Subject Class Teacher & Extra tution Classes in school from 2012 to 2016 ), 3) 11 months Worked in Corporate (call center) IIFL Capital Limited Company at waghle state Thane West as a Customer contact executive for Outbound & Inbound ( Demat Account Opening process from Feb - 2017 to Dec - 2017),

4) 3 Months Worked in Corporate People Interactive Pvt ltd at Ghodbunder road Thane as a Product Advisor for Outbound ( Shaadi.com Process from Feb - 2018 to April-2018 ) LANGUAGE PROFICIENCY

English,Hindi,Urdu& Marathi,

COMPUTER KNOWLEDGE

MS Office & Email

HOBBIES

1 Reading to keep knowledge updated

2 Conducting Social Awareness class

3 Social Services

DECLARATION

I hope that my application would be considered for further selection process. I hope my credentials will closely match to your requirements. Kindly contact me to my e mail and I’m waiting for good news from you. I make these statements truely and will guarantee for the future. Yours Faithfully,

Shaikh Rubina Mohammed Jaffar