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Customer Service Assistant

Location:
Calgary, Alberta, Canada
Salary:
$20 or above
Posted:
December 13, 2018

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Resume:

SUMI NAMALGAMA

*** ******* ******

Calgary, Alberta T3G 5L2

Phone: 587-***-****

E-mail: ac7yqw@r.postjobfree.com

OBJECTIVE: To obtain a full or part-time Office Clerk position in your organization.

I am an energetic individual who is self-motivated, reliable and determined with a vision to

achieve a successful career. I work well with others and would welcome the opportunity to

develop my existing skills and apply my education within your organization.

KEY SKILLS AND KNOWLEDGE

Meticulous in attractively formatting documents

Proficient verbal and written communication skills in English

Maintained filing systems; compiled and organized records

Prepared customers’ final business accounts and tax assessments

Highly knowledgeable in personnel policies and procedures such as receiving records,

expense reports reviewing, managing petty cash and payroll function

Able to provide accurate information to customers

Making decision individually and working hard in a stressful environment

Strong and effective leadership skills

Perform general clerical duties including tasks such as e-mail and internet scanning and

faxing, photocopying

Keyboarding 55 wpm

COMPUTER SOFTWARE

Microsoft Office

Project

Microsoft Excel

Power Point

Outlook

EDUCATION

Legal Assistant Diploma Program April 2015 - December 2017

Bow Valley College - Calgary, Alberta

Sumi Namalgama - 2 - 587-***-****

WORK EXPERIENCE

Legal Assistant - Temporary (Casual) August 27, 2018 - September 17, 2018

Moore Wittman Phillips LLP - Calgary, Alberta

Utilizing Dictaphone to transcribe legal documents and correspondence

Keeps cases organized by establishing and organizing files; monitoring calendars;

meeting deadlines

Proficient in managing clerical duties pertinent to a law office

Answering and directing phone calls and greeting clients

Prepared, edited, and proofed legal documents in a professional manner

Receptionist - Practicum Experience May 30, 2018 - June 8, 2018

Court of Queen’s Bench - Transcript Management Services

Calgary, Alberta

Attend to telephone inquiries

Monitor TMS Calgary proxy email

Sending and receiving correspondence, as well as greeting clients and customers.

Delegate emails from TMS Calgary proxy to associated staff for issues with FTR

Manual and Electronic file management

Deli Clerk - Part time August 15, 2013 - Present

Safeway - Calgary, Alberta

Responsible for handling cash till

Friendly and approachable communication with customers and staff

Proficient organizational skills and ability to prioritize tasks

Ability to work in a team-based work environment involving collaboration, coordination,

discussion, loyalty and commitment

Managing the ordering, and receipts of products including submitting purchase requisitions

Maintaining all relevant inventory and entered data in the computer systems

PREVIOUS EXPERIENCE

Assistant Accountant January 2010 - January 2013

Standard Accountant Services - Sri Lanka

Sumi Namalgama - 3 - 587-***-****

PROFESSIONAL DEVELOPMENT

Completed the Career Bridge Workshop (3-week workshop focused on Canadian Job search strategies and workplace integration) at the Calgary Catholic Immigration Society (CCIS)

Successfully completed Microsoft Office (Word and Excel) 2010 at the Calgary Catholic Immigration Society (CCIS)

LANGUAGES

Proficient verbal and written communication skills in English

Sinhala language (speak, read, and write)

Tamil language (understand and speak)

MEMBERSHIP

Bow Valley College Student Council

Member of Sri Lanka Calgary Association (SLCA - welfare and charity organization)



Contact this candidate