MELANIE WELCH FRANKS

Gaston County / Charlotte, NC Area

743-***-****

ac7ypo@r.postjobfree.com

PROFESSIONAL SUMMARY: Highly skilled administrative coordinator with exceptional data management, financial, organizational, multi-tasking and time management skills.

Strengths: Detail-oriented, Communication, Team-player, Personable, Results Driven, Fast Learner, Dependable, Flexible, Problem Solving, Efficient, Resourceful, Computer Knowledge, People Skills

EXPERIENCE:

Wake Forest Baptist Medical Center, Winston-Salem, NC November 1996 – October 15, 2017

Research Administrative Coordinator/Department of Gerontology

Administrative Secretary/Assistant/Staff Coordinator (Departments served include: Care Coordination, Division of Public Health Sciences/Biostatistical Sciences, Neurology, Coy C. Carpenter Library/NW AHEC, Comprehensive Cancer Center

Coordinate and process Research Grant submissions including review of funding announcement, compiling required documents, creating budget, input of grant data, and submission.

Pre-award and Post Award accounts including budget creation, monitoring, progress reports, account set-up, IRB and Office of Research liaison

Reconcile grant research study and departmental financial accounts.

Provide administrative support to 35+ faculty, business managers and staff

Coordinate faculty and staff recruitment; new hire orientation; and credentialing

Coordinate appointments, board/committee meetings, travel, events, workshops, tours, speakers and conference calls via conferencing system and internet

Process travel authorization expense reports, PeopleSoft purchase requisitions

Process electronic request for vendor payments including verification of account numbers

Administer KRONOS payroll time/attendance and PeopleSoft human resource

Create PeopleSoft financial queries, reports and statistics

Coordinate maintenance issues; directory and website changes

Coordinate triage assignments, on-call schedules, journal club, medical student rotation, grand rounds and administrative/ faculty reports

Entry of procedure charges and coding for labs, clinic visits, drugs and research studies

Process OCLC copy card cataloging. Update copyright information, database, website, table of contents and journal listings. Coordinate LINK outreach program for rural hospital libraries

Creation of presentations, newsletters, meeting minutes, reports and spreadsheets

Event coordination of American Red Cross, National Marrow Donor Program and N.C. Sickle Cell Association meetings

Preparation of manuscripts, abstracts, handouts, syllabus, brochures, travel logs, itineraries

Transcription of patient visits and reports

Research data, journals and reference

Computer Software Skill Proficiency in Microsoft Office, Access, Publisher, PowerPoint, PeopleSoft Human Resources and Financials, Adobe, PubMed, IDX, Logician, NotesLink, DNA, InfoEd, FastLane, Grants.gov, Concur Travel System

EDUCATION:

Wake Forest School of Medicine Completed ICD9/CPT10 Medical Coding Course

Strayer University, Greensboro, NC Graduated: September 15, 2008 Bachelors in Business Administration (BBA)

Brookstone College of Business, Greensboro, NC 1996 – Medical & Health Office Technology Cert.- 1992 - Accounting Software Specialist Certificate

Alamance Community College, Haw River, NC 1985 - AAS-Business Administration (Accounting)

AWARDS/HONORS: GPA 4.0, President’s List - Brookstone College of Business

AFFILIATIONS: NC Notary Public, AAPC Certified Professional Coder, Society of Research Administrators International Association of Administrative Professionals

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