EDUARDO ENCARNACION

Bedford, NS B*B*T* C: 902-***-**** ac7ypc@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/edencarnacion/ HIGHLIGHTS OF QUALIFICATIONS

• Certified Scrum Product Owner

• Certified Scrum Master

• Business Analyst and Product Owner professional with years of experience in banking and card applications. With strong communication and people skills capable to build successful relationships with global teams such as Asia Pacific and Europe, the Middle East, and Africa (EMEA)

• Proven track record of successfully managing small- to large-scale projects from beginning to implementation using Agile or Waterfall methodologies

• Experience in Business Analysis and Project Management supporting end-to-end delivery of core bank, cards, and local front-end applications

• Product ownership experience in Standard Chartered’s award-winning Retail Workbench

• Software engineering experience in IBM Mainframe environment for core banking applications, with strong analytical skills. Tasks includes analysis, design, programming, testing and BAU support for TS (Transaction Delivery System) and FT

(Fund Transfer) applications

PROFESSIONAL EXPERIENCES

Business Analyst and Product Owner Jun 2016 - Dec 2018 Standard Chartered Bank (Singapore)

• Work with all stakeholders and functional groups to deliver the Digital program goals in line with retail banking’s end-to-end Digital strategy

• Work towards building a global standard solution within the committed timelines

• Interact with regional, country, ITO, and business stakeholders to gather requirements that must be incorporated into the global stack and /or have customized portion of the global solution

• Translates business requirements into user stories for the development team to implement

• Run sprint teams to have development done in an Agile and timely manner and any related tasks are suitably prepared (e.g. Epics, User stories, Wireframe, Product list, Document checklist, eForms, Form rendering, Master LOVs and so on) with relevant team

• Creates and maintains a thorough plan and a detailed schedule for the assigned deliveries of the project

• Inspires and motivates development teams to deliver innovative and exciting Eduardo Encarnacion +1-902-***-**** ac7ypc@r.postjobfree.com solutions with an appropriate sense of urgency

• Actively controls the deliverables by monitoring threats and deviations to time, cost and quality as agreed in the plan and schedule

• Ensures quality of deliverables and to balance the overall business needs within a limited budget

• Chairs regular working groups / committees to report progress

• Contributes to group responsibilities including Change Requests, Change Control Boards, testing, walkthroughs, UAT, UVT

• Communicates with the country leads on implementation plan to drive digital prospecting journey in line with strategic business requirements Business Analyst II Nov 2012 – Apr 2016

Citibank N.A. (Singapore)

• Business support across the Asia Pacific region to implement technology solutions in the most cost-effective way by providing the requirements and pre-requisites of a project and communicating them clearly to all stakeholders and partners

• Provided deliverables i.e. Functional Requirements, BRDs, user stories and cost analysis (SEW)

• Managed (and updates) all the details of the Singapore local technology applications in Service Now Change (SNC)

• Lead the discussions between business and all partners (business, application teams, project managers and testers) to iron out the key requirements for the project

• Supported the Singapore local applications - Disbursement and FileNet Report manager (24x7 support). Prepared RFCs and Tasks required to support the business changes

• Vendor management for the SG local applications' MAPS, CLAS. Support SG business in UAT, BAU as well as with new requirements prior to engaging the vendors for further discussions

• Supported the Asia Pacific disaster recovery (COB – continuity of business)

• Key Achievements (HK Automated Critical Demographic Maintenance Advice * HK W8 BEN Reminder Letter * CN Regulatory Project ID Verification * SK UK-Income Summary * PHB Allow POS Usage for FCY and Ready Credit in VDC * TWB Issue Visa EMV Chip ATM Card * HK Enhancement Welcome Letter * TWB Banking Combined Statement Revamp Project * SG MasterCard Debit Card Conversion * TWB Combined Statement Shrink * TWB MasterCard Debit Card Conversion * TWB Fund Transfer Enhancement * VN MasterCard Debit Card Conversion * ID MasterCard Debit Card Conversion)

Project Manager Jan 2010 – Nov 2012

A-IT Software Services Pte Ltd. (Singapore)

• Planned, executed, and finalized the projects according to strict deadlines and within the allocated business budget

• Acquired resources and coordinated efforts amongst different product processors

• Defined project objectives and oversees quality control throughout the project's life Eduardo Encarnacion +1-902-***-**** ac7ypc@r.postjobfree.com cycle

• Provided key deliverables to the project based on the SDLC (waterfall methodology)

• Key Achievements (Online secure forms – South East Asia and * Australia Diners Government * New Type Debit Card and Debit Card Enhancement – Indonesia * ATM Bersama Transfer to Assets – Indonesia * ATM TPIN and APIN Expansion – Indonesia * Maintenance and BAU OPPMs/projects for Japan) Development Specialist Aug 2007 – Jan 2010

Citibank N.A. (Singapore)

• System analysis, design, development and BAU (24x7 support) for the FT/FG (Fund Transfer), OW (Origination and Warehousing) and SI (Standing Instruction) applications system supporting Poland, Hungary and Czechoslovakia

• System analysis, design, development and BAU for IMPACS supporting the Japan business

• Planned the development schedule, construction of detailed technical design specifications, drafting of test plan for unit testing, system integration testing (SIT) and for user acceptance testing (UAT)

• Key Achievements (BPAY Validation for Future Dated Payments Enhancement - AU

* OTP/OAC Alert Notification for Overseas Mobiles (Future Dated Payments Set-up)

- AU * Fraud Freeze Enhancement for COS/NOA account activation - AU * Transfer of Money Abroad (Through Origination and Warehousing) - AU * Re-instatement and Enhancement of the Origination and Warehousing mainframe 3270 screens

(Back-end users’ ability to key in future dated payments through the 3270 mainframe screens) - AU * FT support for SEPA (Single European Payment Area) – Poland, Hungary and Czech. * Mobile Top-up initiated via CBOL/JFP - Poland * CBOL/JFP View Pending Transactions (new MLI) - Poland * Address logic changes for transfers depending on the GRB setup - Poland * Compliance requirements for FCY transfers on sanctioned countries report (audit trail) - Poland * MQ address changes for POA

(Power of Attorney) customers - Poland * IMPACS Direct Debit Handoff via MQ - Poland * Linking E-dealer(front-end) to the host Mainframe for SYSTEMATICS processing (E-dealer connection to the Host via MQ to MLI Link) - Poland * Beneficiary Account Validation (Regulatory) for Transfers made by Citiphone officers

* UWS view update for FCY (foreign currency) and LCY (local currency) transfers * New Send Cash transfer transaction set up (door to door money transfer) * CBOL/JFP Remitter * IBAN (International Bank Account Number) transmission to MQ – Czech * Waiving of Charges for UWS fund transfers - Czech * Standing Instruction (SI/GIRO) retry function (multiple transfers during noon day processing)

- Hungary * Batch update for the reciprocal exchange rate for the GL handoff - Hungary * HUF foreign currency overseas transfers - Hungary * Reason code validation for MLI 1085 (external transfers) - Hungary * New SEPA outgoing transfer audit report (Audit trail) – Hungary)

Software Engineer Oct 2003 – Aug 2007

A-IT Software Services Pte Ltd. (Singapore)

Eduardo Encarnacion +1-902-***-**** ac7ypc@r.postjobfree.com

• System analysis, design, development for Bafes Extract (In-house product processor sub-system that handles the batch processing for all front-end transactions from Bafes

(front-end system) including teller, ATM, CBOL (Citibank Online) and IVR (phone banking transactions. This subsystem creates the financial entries from this channel used primarily for making settlements for both customer and bank accounts)

• Planned of development schedule, construction of detailed technical design specifications, drafting of test plan for unit testing, system integration testing (SIT) and for user acceptance testing (UAT)

• System analysis, design, development and BAU (24x7 support) for the FT/FG (Fund Transfer) system supporting Italy, Belgium and Spain

• Key Achievements (Greece Enhanced Banking Systems (EBS) * Citibank Belgium- Italy-Spain Convergence – creating the batch and online modules required to support the ATM, CBOL, IVR, Sabre teller transactions transmitted from Bafes) EDUCATION AND TRAINING

• Bachelor’s of Science in Computer Data Processing Management - POLYTECHNIC UNIVERSITY OF THE PHILIPPINES (PUP) - MANILA, PHILIPPINES (1991-1996)

• Certified Product Owner (Scrum Alliance - Certificant ID: 772607; Membership ID: 54711514)

• Certified Scrum Master (Scrum Alliance - Certificant ID: 772607; Membership ID: 54711514)

• Gain A Competitive Edge: Building Trust, Rapport and Impact - Dale Carnegie Training 2015

• Brain at Work 2015

• Power Excel Training 2015

• Project Management Fundamentals (17 PDUs) - IIL 2014

• Lean Six Sigma Yellow Belt (12 PDUs) - IIL 2014

• CA-Intertest Training - Singapore 2005

• Program Logic Formulation - BPI Computer Systems Corp 2000

• COBOL / Advance COBOL Programming - BPI Computer Systems Corp 2000

• MVS JCL - BPI Computer Systems Corp 2000

• VSAM Concepts - BPI Computer Systems Corp 2001

• CICS Command Level Programming 2001

TECHNICAL SUMMARY

Platforms : IBM Mainframe, MVS, JIRA, Confluence, SharePoint, Microsoft Outlook, Rationale Team Concert (RTC), TSO, MS Windows, MS Office, VISIO, Mercury Test Director/Quality Centre, Serena Dimensions, Service Now, Oracle Project Portfolio Management (OPPM), IBM FileNet Software : COBOL, CICS, CA-Easytrieve Plus, CA-EARL, MVS JCL, Microsoft Applications, Apple OS

Utilities : MVS JCL, DOS JCL, IDCAMS, ADDRSSU, IBM SORT, SYNSORT, Eduardo Encarnacion +1-902-***-**** ac7ypc@r.postjobfree.com FILE-AID, SERENA, STARTOOL, MVS TSO, IBM MQ Series, SYNCSORT, IEB tools, CA-Intertest, Serena Changeman, File-AID

Databases : VSAM, DB2

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate