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Customer Service Manager

St. Louis, Missouri, United States
December 13, 2018

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**** ******* ***

St.Louis,MO *****

314-***-**** /


Years of professional experience in the accounting field. Committed to career advancements and development in financial services. Extremely dependable in completing projects accurately and in a timely manner. Account analysis and proficient in Ms. Office Suite applications.


Credit Authorizations Team Leadership Monthly Closing Credit Research Monthly Statements Collections

Customer Service Computer Literate Budget Reviews

Administration Clerical Accounting


Credit Analyst October 2017 -October2018

Wiese Planning University City, MO

Financial statement analyst and risk assessment

Calculate the creditworthiness of organization

Assign credit limits and approval of exceptions

Collection Manager October 2014- September 2017

US Bank Olivette, M0

Collection in accordance with State and Local laws.

Educate them on account status options and solutions

Secure payments on delinquent credit card accounts Account Representative May 2013-August.2014

GC Services Marilyn Heights, MO

Negotiates payment arrangements with clients to pay debts.

Outlined problems via telephone contacts drawing valid conclusions.

Define all collection activities in concise and accreted manner. Procurement Contractor October 2000-September 2012 ARC- 3 Construction Oakland, CA

Organized cost and summary reports.

Coordinated contractor time sheets for billing invoices.

Requested all permits for inspections, site plans for review by the city.

Verified contractor’s completions of various projects.

Completed the general administrative and procurement related task.

Reviewed and distributing production schedules and work orders. Consumer Collection Clerk September 2003-Septmber 2007 Bank of the West Walnut Creek. CA

Provided daily contact with debtors to secure payments on delinquent loans and leases.

Obtained collateral values on secure items for legal procedures.

Investigated disputed matter via telephone contact.

Prepared and studied cost/benefits reports for all services render by bank.

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