FRANCES TURNER (Michelle)

**** **** ******, ****** **** Ga 30297 H: 404-***-**** ac7yj3@r.postjobfree.com SUMMARY

Hardworking, dedicated former Outside Sales Director, Currently Working In Fine Dining. With an extensive background in

customer service and event planning. Talented sales professional who effectively multi-tasks and balances customer needs with company demands. Efficiently builds loyalty and long-term relationships with customers, while consistently reaching sales targets.

HIGHLIGHTS

Trained in business development Team building expert Accomplished in relationship Proven sales track

record selling Goal-oriented Friendly and

cheerful Self-sufficient Approachable

Exceptional time management

Team leadership Analytical problem solver Sales management ACCOMPLISHMENTS

In 2016, I met my 1 million dollar goal in catering sales for Chick-fil-a! Ln 2017, I met my goal and did 1.7million in catering sales for Chick-fil-a. EXPERIENCE

06/2017- Current Fine Dining Server

Atlanta Airport Marriott - Ga College Park, Ga

Provided excellent standards of service to customers Maintained knowledge of menu, various cuisines and wine. Engaged with and influenced guests' experience.

Created aesthetically pleasing presentation of menu offerings. Served extremely large parties efficiently

04/2012-11/2017 Outside Sales Director

Chick-fil-a - Hapeville, Ga

Tripled My sales in catering for the year 2016.Collaborated with colleagues to exchange selling strategies and marketing information.Taught potential clients about products through seminars and other special events.Acted as customer liaison between sales management and personal accounts.Responded to all customer inquiries in a timely manner.Collaborated with members of other departments to complete sales transactions.Used networking opportunities to create successful, on going business relationships.Planned and organized routes within territory to maximize efficiency and time in the field. 07/2010-01/2011 Cashier

Citgo(Otter) - Hapeville, Ga

Shared product knowledge with customers while making personal recommendations Maintain a friendly and professional customer interactions.

Recommended and helped customers select merchandise based on their needs.Exchanged returned merchandise for customers quickly and efficiently.Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.Informed customers about sales and promotions in a friendly and engaging manner. EDUCATION

Class of 2001

High School Diploma: General Studies

Woodrow Wilson High School - Beckley, WV, USA

Coursework in Business and Management

Fine Arts coursework

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