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Service Engineer

Auburn Hills, Michigan, United States
December 13, 2018

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To obtain a competitive position in the automotive industry, fully utilizing my formal education and extensive automotive experience.


Northwood University, Flint, Michigan, Expected graduation date June, 2019

Business Management – Bachelor Degree

GPA 3.54

Baker College, Flint, Michigan

Associate of Automotive Service Technology - Degree

Dean’s List GPA 3.66

Lincoln Technical Institute, Indianapolis, Indiana

Automotive and Diesel Truck Technology - Diploma


General Motors, CCA WHQ Grand Blanc, Michigan 2017 – Present

Global Remanufacturing Engineer:

Launch multiple automotive component remanufacturing programs globally.

Identify new remanufacturing opportunities, and salvage procedures.

Launch engine remanufacturing programs utilizing additive (spray bore) technology.

Select remanufacturing suppliers.

Perform remanufacturing quality audits and PPAP validation.

Assist remanufacturing suppliers in global countries to improve standards to world class quality.

General Motors, Milford, Michigan 2011 – 2017

Electronic Data Systems (EDS)/Aerotek Automotive, 1997- 2011

Hybrid/EV Diagnostic Controls Integration Engineer:

Analyze and interpret technical engineering information and specifications in order to compose technical documentation and presentations.

Design, develop, and author powertrain and body electrical diagnostic service information for the General Motors car and truck platforms utilizing the Electronic Service Information (ESI) database.

Electrical diagnostic team leader for a twelve member diagnostic team. Responsibilities included ensuring service deliverables and DFMEA’s were accurately validated, and completed on time, conducting face to face employee evaluations, interview, hire and terminate employees.

Assist, lead, and mentor, less experienced service engineers and college interns.

Hybrid powertrain advanced service engineer. Perform hybrid vehicle controls integration and diagnostic activities. Author, perform DFEMA’s and validate General Motors hybrid and electric vehicle service information.

Created and maintain the North American Service Parts and Engineering (NASPE) database for the entire transmission group.

Advisor on the Global Common Methods Integration Team (GCMIT), Global Service Information Production Team (GSPIT), Service AVG/PDT Team.

Assist the dealership technical assistance center (TAC) organization in resolving field concerns.

Author and publish the Hybrid/EV and Transmission Controls Information for the Advanced Powertrain Technology Systems (APTS) Team.

Hybrid/Electric vehicle controls integration, assist in vehicle software implementation, 3-phase electric machine testing, and validation. Create and present EACR’s to the powertrain engineering teams in order to enhance service diagnostics.

Delphi, Flint, Michigan

Dynamometer Technician

Exhaust catalyst, oxygen sensor, and spark plug aging and structural durability testing.

Test set-up, monitoring, test removal, dynamometer maintenance, and interfacing with the engineering organization at the General Motors laboratory in Flint Michigan.

Diagnose and disassemble test engines. Perform root cause analysis, repair and rebuild failed and worn test engines. Assemble test engines to specifications.

Perform test setup fabrication as needed.

General Motors Dealership Technician

Diagnose and perform all types of automotive diesel and gas engine, transmission, and electrical system repair.

Diagnose, repair, failed gas and diesel engines, and transmissions to factory specifications.

Specialized in drivability, powertrain, and electrical repair.

Supervise and coordinate workload for six dealership technicians.


National Institute for Automotive Service Excellence (ASE), Iowa City, Iowa -ASE Certified Master Automotive Technician.

State of Michigan - Certified Master Automotive and Heavy Duty Truck Technician.

Computer Experience

Microsoft Office: Access, Word, PowerPoint, and Excel, Outlook.

Internet, MS Outlook E-Mail, Arbor Text (HTML).

General Motors Electronic Service Information (ESI). ERAPA, EACRTRAK, ETAS, GDS2/Tech2, GSA, MDI, Winvalid, V2, VIS, EWO, Vehicle SPY.

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