DANIELLE HAYWOOD

ac7xur@r.postjobfree.com

SUMMARY

I am a child care service worker; I have been in this profession for the last eighteen years. I am looking to make a transition into another career, such as, Customer Service, or Pharmacy Technician. I have just completed a course in Pharmacy Technician at Central Carolina Community College in Sanford North Carolina.

Skills

. Cash handling

. Detail-oriented

. Positive reinforcement method

.Lesson plan development

. Behavior management techniques

. Dependable

. Reliable and punctual

. Teamwork oriented

Experience

10/2000 to Current

Childcare Service Worker

Nicole’s Nest: Sanford, North Carolina

Organize activities that develop children’s physical, emotional, and social growth. Redirect children to encourage safe, positive behaviors. Create daily lesson plans for activities. Physically and verbally interact with children throughout the day. Collaborate daily with classroom teachers to keep activities running smoothly. Establish and maintain a safe play environment for the children, as well as, supervise them in that environment. Teach children personal care behaviors, including toilet training, and feeding.

11/1995 to 09/1999

Customer Service Representative/Cashier/Data Entry

Parking Concepts: Philadelphia, Pennsylvania

Organized register supplies. Operated cash register with proficiency. Provided professional and courteous service at all times. Worked with customer service to resolve issues.

11/1995 to 07/1996

Volunteer Childcare Assistant

Rainbow Day Care Inc.: Philadelphia, Pennsylvania

Redirected children to encourage safe, positive behaviors. Physically and verbally interacted with children throughout the day. Monitored children’s play activities to verify safety and wellness. Sanitized all toys in play areas daily. Clearly communicated to children in a developmentally and appropriate way.

04/1993 to 09/1997

Seasonal Tax Filer

Internal Revenue Service: Philadelphia, Pennsylvania

Processed confidential tax form information.

12/1990 to 6/1991

Sales Associate/Cashier

Kid City Children’s Store: Philadelphia, Pennsylvania

Demonstrated that customers come first by serving them with a sense of urgency. Maintained friendly and professional customer interactions. Worked as a team member to provide the highest level of service to the customers. Received and processed cash and credit payments for in-store purchases.

09/1986 to 08/1989

Administrative Assistant

Brown’s Esquire Private Law Offices: Philadelphia, Pennsylvania

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Assisted in scheduling of clients. Typed and filed legal documents.

Education And Training

Liberals Arts Major

Community College of Philadelphia: Philadelphia, Pennsylvania

I attended Community College from 1989 – 1990.

Early Childhood Education: Central Carolina Community College: Sanford, North Carolina

Pharmacy Technician: Central Carolina Community College: Sanford, North Carolina

I attended CCCC from February, 2018 – June, 2018.

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