Qualifications Summary

Detail oriented, analytical and thorough Human Resource and Communications professional; looking to learn and grow with an incredible team. Developed and instituted onboarding and training process from the ground up in multiple roles at agency level. Technical abilities including website management, social media advertising, CRM and database construction, and creating marketing material. Expert level knowledge in Microsoft Office programs (Word, PowerPoint, Excel, Outlook, Access), skilled in Photoshop and Adobe. Scheduling and coordination wizard, having managed scheduling for 200+ employees throughout 2 states simultaneously. Always exceeding expectations and thriving in a busy and fast-paced environment.

Work History

C&A Financial Group Wall, NJ

Talent Development & Marketing Coordinator 08/2017-Present

Developed and executed agency-level marketing plan, expanding outreach 615% throughout Monmouth and Ocean counties

Trained agents in both individual and group sessions in all digital technology as well as coached on individual marketing plans

Initiated and lead a new community outreach sector within the agency, handling ongoing philanthropic efforts and community engagement

Developed and implemented a 90-day onboarding process that was rolled-out agency wide, increasing retention rate by 15%

Served as point of contact to 50 agents, as well as establishing the enablement of communication between all sectors

Analyzed and reported ROI metrics on all platforms; social media, drip marketing campaigns, digital ads, etc.

Directed and scripted videos with agency personnel while establishing platforms of outreach for both recruiting and client prospects

Successfully instituted a self-made recruiting platform for sourcing and outreach, reducing interview times for Partners by 75% while simultaneously increasing hires

Developed and maintained numerous career sites, email campaigns and social media accounts for the agency, working directly with compliance to approve and monitor all platforms

Promoted in first 6 months to incorporate an additional Business Development role, handling client outreach

Maternity Leave 12/2016-08/2017

After welcoming my son, I re-focused my skill set to a career outside of hospitality to work a more traditional schedule

Mack Staffing Services Verona, NJ

Area Director 03/2013-12/2016

Responsible for oversight of all New Jersey Hospitality operations as well as maintaining 3 national accounts & running a 360 desk. Maintained a $3mm book. Recognizable accomplishments:

Slashed company overhead costs 40% by negotiating pricing and fees and implementing better onboarding and maintenance techniques, while ensuring the continuation and enhancement of services

Single-handedly planned and executed all client’s staffing needs for numerous high-level national events throughout different sectors

Rapidly doubled client base while providing personal relationships and effectively fulfilling each request, growing revenue by 1.5mm

Expanded brand recognition through development and maintenance of all social media & career sites

While initializing my career with Mack as Recruiter and Event Manager, I primarily focused on large scale event project management

Notable Events:

Governor’s Ball Music Festival ’14, ‘16

PGA at Baltusrol ‘16

PGA at Plainfield ‘14

Ryder Cup ‘16

Eric Trump Foundation Annual Golf Outing ‘14

Mystery Land ‘16

Make a Wish Foundation Annual Fundraiser ‘14

Belmont Stakes ’14, ’15, ‘16

Formula 1 Races ‘16

Made In America Festival ‘15

Hospitality Training Manager 03/2006-02/2014

Runway 34 Tommy’s Coal Fired Pizza Tapeo Jersey Shore

Houlihan’s ACE Restaurant Group Chili’s Bar and Grill Martell’s Tiki Bar

Developed a career in hospitality both managing and training staff in several businesses throughout the years. I worked closely with a group of owners and managers and moved with them to new endeavors developing and managing staff. Involved in ground-up training in 4 grand opening locations.

Certifications and Education

NJ Life Insurance Producer License 2018

NPN# 18709047

Microsoft Office Specialist 2017

MOS Word and Excel 2013 Certifications

Ocean County College, Toms River, NJ 2010

A.A. Liberal Arts Cum Laude President’s Honors List

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