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Administrative Assistant Customer Service

Location:
East Stroudsburg, Pennsylvania, United States
Salary:
13.00
Posted:
December 11, 2018

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Resume:

MICHELLE D. CHASE ** September Circle, E. Stroudsburg, PA 18301

Telephone No: 201-***-****

Email: ac7xq9@r.postjobfree.com

PROFESSIONAL PROFILE

Experienced, mature, detail-oriented, assertive, self-directed professional with 10+ years of experience seeks an Executive Secretary, Administrative Assistant or Paralegal position that will demonstrate excellent time management, organizational and technology skills for C level principals in the daily operation of their office. Possess solid computer skills with advanced proficiency in Microsoft Suite, SharePoint, Excel, PowerPoint, Outlook, Event Planning and calendar Management. Proficient in Timekeeper Management Programs and Electronic filing.

Possess a professional demeanor with an ability to handle highly sensitive and confidential material in a discrete manner. Exceptional verbal/written communication skills with a proven ability to multi-task project priorities. Extremely organized with a strong sense of responsibility. Ability to interact with individuals on every level and work with minimal supervision and as a team player. Superior customer service, front office skills. Looking to collaborate years of experience with meaningful substantive work projects.

PRIMARY SCOPE OF RESPONSIBILITIES

(Administrative Assistant)

Point of contact for the Provost/Vice President and Assistant to the Provost between university executives and internal/external clients. Oversee all aspects of office coordination including coordination of metrics reports.

Manage calendars, coordinate internal and external meetings and events as required. Coordinate the logistics of meetings via SKYPE and Bridge Line Conference calling for daily, monthly and quarterly meetings. Work in a strong teamwork environment with other executive, senior administrators, and executive assistants.

Prepare and coordinate and travel arrangements for monthly off-site meetings, assist in achieving meeting deadlines. Tasked with receiving calls and directing to the proper internal company affiliate for proper handling. Read, answer and screen Vice President’s email and correspond accordingly. Handle requests and queries and provide reminders for deadlines. Purchase, order and account for all department office materials and supplies.

Prepare, monitor, review and process expense travel requests and travel vouchers. Review travel expense reports for payment and processing. Process, track and input data for various reports pertaining to personnel.

Coordinate catering, conference room space, invitations, and other event planning activities as needed.

File management of all faculty, temporary and adjunct personal where files are reviewed for proper employment documents pursuant to higher education compliance standards.

Maintains confidential records when necessary and processes requests for information according to departmental policy, prepares reports and drafts correspondence related to technical assignment.

Work assignment is performed within an established framework under general instructions but requires simultaneoucoordination of assigned functions or projects in various stages of completion.

(Legal Secretary/Paralegal )

Prepared, composed, reviewed and assembled a variety of documents including filings, pleadings, memoranda, and correspondence. Analyzed cases for essential witnesses and coordinates service of subpoenas.

Provides public with general and/or explanatory information as well as answers questions and resolves problems without giving legal advice.

Charged with handling all aspects of secretarial and paralegal work, heavy telephone contact with clients, attorneys and court personnel. Manage Executive customer inquiries from outside counsel, internal clients, physicians and company clients regarding case status and resolving benefits coverage and problems associated with same from the Legal Affairs aspect.

Prepared and filed Answers to Complaints, Notice of Motions, Reply and Opposition Briefs, Answers to Interrogatories, Notices of Production, Arbitration Statements and Statements of Facts. Monitor cases for deadlines and outstanding discovery. Prepared cases for trial and prepared trial binders as needed.

Assist with Compliance Inquiries and Resolutions. Back up Vice President’s Assistant when this individual is performing other enterprise duties.

HISTORY OF WORK AFFILIATIONS

EAST STROUDSBURG UNIVERSITY – STROUDSBURG, PA

(December 2016 – Present) – Administrative Assistant, Provost Office/Vice President

MONROE COUNTY DISTRICT ATTORNEY’S OFFICE – STROUDSBURG, PA

(November 2013 to December 2016) – Legal Secretary

HORIZON BLUE CROSS BLUE SHIELD OF NEW JERSEY – NEWARK, N.J.

(November 2007 to August 2012) - Legal Secretary II/Legal Assistant

COUGHLIN DUFFY, LLP - MORRISTOWN, N.J.

(March 2004 to October 2007) - Legal Secretary

McELROY, DEUTSCH, MULVANEY & CARPENTER, LLP - MORRISTOWN, N.J.

(December 1999-March 2004) - Legal Secretary

RIKER DANZIG SCHERER HYLAND & PERRETTI – MORRISTOWN, N.J.

(July 1997 – December 1999) - Partner's Assistant

BEST, JEAN-LOUIS & NARCISSE, P.C. (Dissolved) - IRVINGTON, N.J.

(January 1995 - June 1997) - Paralegal/Office Manager

TOBIN OLECKNA REITMAN GREENSTEIN & KONRAY - RAHWAY, N.J.

(July 1993 - December 1995) - Litigation Assistant

ADDITIONAL PROFESSIONAL EXPERIENCE

(1991-1993) Paralegal - Law Offices of Michael C. Kazer, Esq. (1988-1991) Litigation Paralegal - Blume Goldfaden, et al.

(1986-1988) Paralegal - Sills Cummis Zuckerman Radin

(1982-1986) Customer Service Representative - The Bank of New York- Dreyfus

EDUCATION:

New York Institute of Technology, Old Westbury, N.Y. Bachelor of Science - June 1982

REFERENCES: Furnished upon request.



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