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Customer Service Social Media

Location:
Lagos, Nigeria
Salary:
150
Posted:
December 11, 2018

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Resume:

MADUBUKO CHIOMA ESTHER

* ******* ******* ******, ***** Estate, Lekki, Lagos

Tel: +234**********, +234**********

ac7xp9@r.postjobfree.com

CAREER OBJECTIVE:

A graduate with adequate knowledge, skills and working experience in customer Service Management, Marketing, and documentation. Analytical and innovative, proficient in building and maintaining relationships, negotiating deals and closing sales, hardworking and result-oriented with proven leadership skills involving managing and motivating teams to achieve set targets. I responsibly assume the challenges and goals assigned by an organization, adaptable to change, and ability to work in teams. A quick learner and in search of an organization willing to give me a chance to implement my value adding proposition.

BIO DATA:

State: Anambra

Sex: Female

Date of birth: April 13, 1995

Marital status: Single

WORK EXPERIENCE:

1. Prince Ebeano & Co Ltd 2018 - Date

Job title: Quality Control Officer

Responsibilities

a. Receive supply of stock/products/goods for the Company b. Inspect the products supplied

c. Ensure goods meet the quality and standards set by the Company d. Sort the products supplied

e. Documentation of the invoices of the goods supplied f. Review quality and standards of the Company

g. Report products/goods not within the Company’s specification 2. Prince Ebeano & Co Ltd 2016 - 2018

Job title: Accounts Officer

Responsibilities

a. Collate and record financial transactions

b. Analyse financial information

c. Process bills for payment

d. Collate Cash for payment into Company Corporate Bank Account e. Compile and sort invoices

f. Investigate and resolve of Account Discrepancies 3. FELICITY VENTURES 2015 - 2015

Job title: Customer Care Officer/Admin Officer

Responsibilities

a. Coordinate with the day to day business activities b. Record transactions

c. Interface with customers and resolve their challenges 4. UNION SECONDARY SCHOOL, OBOSI, ANAMBRA STATE

(INDUSTRIAL TRAINING) 2015 - 2015

Job title: Trainee Tutor

Responsibilities

a. Lecture the students on assigned subjects and topics b. Prepare examination and continuous assessment questions c. Assess the students and score them

d. Coordinate inter-house sport with other teachers EDUCATION:

Nnamdi Azikiwe University (UNIZIK), Awka, Anambra State 2012-2016 Bsc. (Health Education, 2nd Class Honours Upper Division)

Lizben Private College, Lagos State 2005-2011

West African Senior School Certificate

Jerrytim International Nursery and Primary School, Lagos 1998-2005 First School Leaving Certificate

VOLUNTEERING AND POSITIONS HELD:

Public Health Service Volunteer, Mega Value Enterprise

National Youth Service Corps (NYSC) Hostel Representative

NYSC Platoon 7 Sanitary Representative

Volunteer NYSC Peer Group Financial Inclusion (For Central Bank of Nigeria) CERTIFICATION AND TRAININGS:

Young African Leaders Initiative 2018

Trainings on Leadership and Entrepreneurship

Institutive of Safety Professionals of Nigeria 2018 Training in Health, Safety and Environment Level 1, 2, & 3 SKILLS

Creative and Analytical Skills

Negotiation and team management

Interpersonal and networking skills

Computer Application (Microsoft Office Suite)

Detail Oriented and Problem-solving skills

Good verbal and written communication skills

Social Media Communications and Marketing

INTERESTS

Volunteering, Reading, Swimming and Networking

REFERENCES

Referees’ details would be provided on request



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