Vinika Nichols

Warehouse Supervisor - Haulotte North America

Virginia Beach, VA 23455

ac7xm2@r.postjobfree.com

757-***-****

Willing to relocate: Anywhere

Work Experience

Warehouse Supervisor

Haulotte North America - Virginia Beach, VA

August 2015 to Present

Head of distribution operations with in the warehouse responsible for managing a team of 10 direct reports.

• Promoted to Warehouse Supervisor

• Overall responsible for shipping, receiving, and inventory control.

• Ensure warehouse team complies with federal, state, and local regulations for warehousing, material handling, and shipping practices.

• Maintain physical condition of the warehouse and equipment in accordance with OSHA safety standards.

• Oversee all work-related and safety training, coaching, counseling, and task assignment for temporary and permanent employees.

Warehouse Supervisor

Dollar Tree Distribution, Inc - Chesapeake, VA

May 2014 to August 2015

Responsible for all warehouse operations throughout the distribution center.

• Inventory control manager responsible for recording any and all discrepancies on shortages, damages, and missing merchandise in order to reconcile inventory reports.

• Supervised 10 employees assigned to the warehouse team.

• Review selected orders for merchandise with SKU numbers and prepare shipping labels, packaging, and pallets.

• Load and unload bulk items for inbound and outbound shipments. Shipping and Receiving Lead

Virginia Beach, VA

February 2014 to November 2014

Responsible for inbound and outbound operations within the shipping and receiving areas of the warehouse.

• Oversee inventory discrepancies on shortages, damages, and missing merchandise for inventory reporting purposes.

• Managed 10 direct reports within the shipping and receiving teams.

• Receive merchandise and packaging goods into correct locations.

• Record measurements, weight, and product count for shipping paperwork.

• Seal and label packages for shipping.

Senior Account Manager II

Bank of America - Norfolk, VA

November 2007 to October 2009

Provide customer service for key accountholders.

• Negotiate immediate payments or promise to pay for specified accounts.

• Supervised 40 direct reports for managing key accounts.

• Resolve delinquent customer accounts, which directly affect risk of loss to the bank.

• Identify and contact clients with customer credit card accounts that have become delinquent.

• Provide unique solutions to customer accounts based on their individual needs. Senior Customer Care Supervisor

Canon Its - Chesapeake, VA

August 2000 to October 2007

Supervised a customer call center addressing client needs.

• Managed a team of 30 plus direct reports for customer service.

• Identify customer issues and provide solutions based on their individual needs.

• Troubleshoot customer products to provide solutions and communicate all necessary information to the repair department.

• Provide replacements for missing parts and/or accessories as needed.

• Process and submit rebates to Canon Its customers. Shipping and Receiving Lead

QVC Distribution Center - Suffolk, VA

December 1998 to August 2000

Perform all operations related to the shipping and receiving of merchandise and inventory control.

• Maintained 100% accuracy for the daily inventory log.

• Receive and unload inbound product for warehouse storage.

• Compare packing slips with purchase orders ensuring product ID, quantity, and destination are accurate prior to shipping to customers.

• Record discrepancies for inventory shortages.

Education

Associates in Computer Electronics

Tidewater Technology College - Virginia Beach, VA

2000

Vocational Computer Engineering

Tidewater Community College - Virginia Beach, VA

1992

High school Diploma

Bayside High School - Virginia Beach, VA

1990

Skills

Microsoft Word (10+ years), Epicor (4 years), Microsoft Powerpoint (10+ years), Microsoft Access (10+ years), Microsoft Excel (8 years), SAP Database (8 years), ERP (8 years), M3 (Less than 1 year) Certifications/Licenses

Licensed Forklift Operator

June 2019

Licensed Scissor Lift Operator

June 2019

Additional Information

Computer Skills:

• Extensive SAP/ERP/Epicor database background for general operations and reporting.

• Experienced in working with Microsoft PowerPoint, Word, and Access. Additional Skills:

• Proven leader in management and in performance.

• Motivator, coach, and counselor.

• Excellent oral and written communication skills.

Contact this candidate