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Customer Service Sales

Location:
Lagos, Lagos, Nigeria
Salary:
200,000
Posted:
December 11, 2018

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Resume:

080********, 070******** ac7xhe@r.postjobfree.com

ATTA ABDULAZEEZ DAUDA

No 17 Oremeji street, Ojodu Berger, Lagos.

PROFILE: Seasoned Mass communication graduate with experience working in multinational communication and technology companies. I am a passionate professional with interests in technology, customer relation and sales.

I have eight (8) years working experience with six (6) years of experience in customer relation and sales. I have hands-on experience with internal and external communication strategies.

I am a great team player and team leader with the ability to work under pressure and achieve excellent results.

SKILLS AND LEADERSHIP PROFILE:

CUSTOMER RELATION: I have excellent skills in customer relation, having handled customer service for five years. This, coupled with interaction with management, line staff and clients has helped to build an effective and impeccable interpersonal and intrapersonal communication and presentation skills.

ACCOUNT MANAGEMENT: Over the years, I have successfully managed acquisition and sales of products and services. I have developed an expert level of proficiency in account payables and receivables.

TEAM LEADERSHIP: I have designed and directed effective relationship across organizations while managing and integrating activities across more than one discipline. I have led functional teams on regulatory adherence, compliance management, record keeping and performance management.

BIODATA:

Date of Birth: 20th March, 1982

Gender: Male

Language: English, Hausa

EDUCATION:

Bayero University, Kano. 2007-2011 (B.Sc Mass Communication. Upper second class)

Limor Computers and Secretarial Studies. 2009 (Certificate of Computer Studies)

College of Islamic Studies Jos. 2004-2007 (National Examination Council Certificate)

Summit International High School. 1994-1999 (West African Examination Council Certificate)

Carol Nursery and Primary School. 1988-1993 (Primary School Leaving Certificate)

WORKING EXPERIENCE

DIAWAH INTERNATIONAL COMPANY LIMITED

POSITION HELD: Sales Manager (2001-2003)

ACHIEVEMENTS:

Successful general research on types and pricing of each petroleum product.

Successful negotiations on sales of products and company stock.

Increase in company sales of available products and lubricants.

INDEPENDENT NATIONAL ELECTORAL COMMISSION

POSITION HELD: Polling Officer (P.O) (2010-2011)

ACHIEVEMENT:

Successful registration of eligible voting citizens of the place of assignment and submission of registration results.

Successful election process and submission of result to the R.E.C

STARCOMMS NIGERIA LIMITED

POSITION HELD: Customer Care representative (2011-2012)

ACHIEVEMENT:

Prompt response to customer complaints.

Successful gathering processing and change of customer’s IMEI numbers.

NEW NIGERIAN NEWSPAPER

POSITION HELD: Freelance Writer (2011-2012)

ACHIEVEMENT:

Publication of numerous articles on the newspaper few of which are “Challenges of Northern Women” (July 21,2011) and “Technological Diffusion” (July 22, 2011).

RANCARD MOBILITY NIGERIA

POSITION HELD: Customer Service Analyst (QA/QC) (Jan 2013-Jan 2018)

ACHIEVEMENT:

Successful continuous communication with regulatory body and acquisition of all compliance information.

Successful conduct of pre-launch and post-launch tests on product/service ensuring maintenance of global standards.

Acquisition and understanding of the various products offered.

Improvement of quality control protocol.

Record maintenance of all products and successful resolution of various product/service issues.

Representing the company in any meeting relating to product/service.

Successful data analysis and presentation.

EDATA FARM

POSITIONS HELD: Analyst (Jan 2018-Aug 2018)

ACHIEVEMENT:

Successful collations and analysis of transliterations

Successful archiving of analyzed translations.

SOUTHWEST HOUSE TO HOUSE MOVEMENT

POSITION HELD:Public Relations Officer (Digital) (Aug 2018-Date)

ACHIEVEMENTS:

Successful increase in brand awareness.

Successful increase in social media presence.

Successful collation and analysis of customer feedback.

SOCIAL ENTERPRISE EXPERIENCE

Mass Communication Student Association (MACOSA). Member.

National Association of English and Literary Studies (NASELS) Drama Club, Bayero University, Kano chapter (President).

World Trade Organization (WTO) Mock Summit, Bayero University, Kano chapter (Broadcaster).

Association for the Sensitization of Youth against HIV (ASSOYAV). Member.

Zero Tolerance Club (ZTC), Bayero University, Kano chapter. Member.

PROFICIENCY:

Proficient in English and Hausa Languages.

Proficient with Microsoft windows Operating System, Microsoft office tools such as word, PowerPoint and excel.

Proficient with Adobe, Cool edit (audio editing tool).

Also proficient with Google office tools.

REFERENCES

Musa Lawandeen

Nigerian Liquefied Ntural Gas (NLNG)

080********

ac7xhe@r.postjobfree.com

Mrs. Maimuna .A. Wakawa

Radiographers Registration Board of Nigeria

080********, 081********

ac7xhe@r.postjobfree.com



Contact this candidate