LEANNE DECHKA

#***, *** ******** ***** ******** Park, AB T8A 6B6

780-***-**** ac7xg2@r.postjobfree.com

EXPERIENCE

FEBRUARY 2, 1999 – SEPTEMBER 13, 2017, EDMONTON

CLAIMS EXAMINER/ADJUSTER, intact insurance

Duties included:

-Discuss and settle claims for customers

-Properly investigate and give direction for our independent adjusters

-Accurately calculate and handle mid to large exposure losses

-Issue payments within authority

-Mentor junior staff

In my 18 years at Intact I was rarely away due to illness. I handled small civil claims and attended court on behalf of Intact numerous times as well as handled downtime claims. In my last few years I was handling commercial claims. Independent adjuster losses were also reported to myself. I save direction and assessed the claim. I have given several seminars away from the office for companies insured by Intact. ie: Alberta Coop Taxi

NOVEMBER 2002 – MARCH 2003, SHERWOOD PARK

CASHIER, sobeys

Duties included:

-Provide customer service for large amount of customers

-Take payments and pack the customers groceries

NOVEMBER 2010 – FEBRUARY 2012, EDMONTON

CUSTOMER SERVICE, tim hortons

Duties included:

-Take customers order and prepare their purchase

-Stock numerous items within the store

-Clean machines and the establishment

EDUCATION

2005

CIP, grant macewan college

Obtained my Chartered Insurance Professional degree

OCT 15–26, 2018

FLORAL DESIGNER, metro continuing education

Took Floral Design 1 course

SKILLS

Kind and courteous – always ready to help the customer

Large amount of customer service training through Intact

Hardworking and passionate

Arrives for shifts on time and with a good frame of mind

References available upon request

Contact this candidate