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Customer Service Office Assistant

Location:
Winnipeg, MB, Canada
Posted:
December 10, 2018

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Resume:

PROFILE

Highly motivated and experienced security officer with four years of customer service and front desk / office experience in various security departments

Proven ability to communicate and collaborate with colleagues and customers utilizing strong interpersonal and communication skills

Experienced in maintaining a personal notebook and daily log system that ensured 100% recording of all incidents taking place during working hours

Highly adaptable and flexible team player capable of working under minimal supervision

Always strive for continuous learning while maintaining a flexible approach to adapt in changing environment

Experience Excel, Word, QuickBooks and Sage 50

Basic knowledge of bookkeeping and accounting, journalizing, posting and financial statement

Hold Child Abuse Check and Criminal Record Check with Vulnerable sector

EMPLOYMENT SKILLS

Professional Office Security Securitas, Winnipeg, MB

Customer Service November 2014-still present

Provide exceptional customer service by appropriately answering client concerns, forwarding messages and confirming appointments as necessary

Welcome and greet all visitors and staff in a professional manner

Receive, screen and refer telephone calls

Maintain office files and folders

Operate office equipment including photocopiers, scanners, and voicemail

Receive and mail out packages and deliveries

Security

Maintain continuous visible presence to perform surveillance of guests and employees; guarding against theft

Detain suspects and investigate incidents thoroughly

Complete camera surveillance to ensure safety and security

Respond in timely manner to calls of urgent situation

Prepare routine standardized reports

Take necessary actions on spot when needed

EDUCATION / TRAINING

Business Administration Diploma Course 2018 Herzing College, Winnipeg MB

Course GPA

Excel 3.25

Accounting 1 4.00

Accounting 2 4.00

Computerized Accounting 1- SAGE 4.00

Computerized Accounting 2 -QUICKBOOKS 4.00

Payroll Administration 3.50

Career Development 3.50

Education / Training Continued

ASAP Training, Winnipeg MB 2018 Bookkeeping Word

Commissionaires Office, Winnipeg MB 2014 First Aid & CPR Level C Certification Customer Service Dealing With Difficult People/ Stay Safe Serving it Safe

EDUCATIONAL BACKGROUND

Bachelor of Arts 2000-2003

Degree Course Graduate AB College Pathankot, Punjab, India

Business Administration/ Payroll Administration 2018-2019

Herzing College

References

Available Upon Request

December 06, 2018

AlgaeCal Inc.

Vancouver BC,

Dear HR Department:

I became interested in bone health and fitness overtime after seeing many closed ones suffering from bone diseases and obesity. After reading about bone health in journals and magazines I learnt quite a thing or two. I try to teach friends and family how to care for their framework with proper training and guidance I hope to be good Bone Health Consultant. The reason why I will fit for your mission and values is because I will utilize all the talent that god has given me in strategy and administration to ensure my workplace is productive and positive. I will approach my job with energy and passion. I will help facilitate organizational goals and will be positive influence on my co-workers. I will never cheat myself or my employer by working solely for a pay check. I will gain academic knowledge. My mission is to act in a manner that promotes and demonstrates respect. The toughest challenge has ever overcome in my life was five years ago when I came to Canada because my whole life changed first of the language and my living style. That is because English isn’t my first language. How I overcome this challenge was taking English classes, watching English movies and reading novels and its more harder because at the same time I was also doing a job as a Security Officer. I struggled for four years but I made myself improve so I can study for my better future and currently I am enrolled with business studies. The last three books I have read was Stefan’s Dairies Origin, The Darkest minds, Maze Runner. Things I do for fun are spending time with my family and friends. For the last few months, I have been causally working because I am really focused in my studies.

Sincerely,

Shaveta Narula

/SN



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