LOUIS SOTO

* *** ****** ** ****** NY 917-***-****

ac7x9y@r.postjobfree.com

SKILLS

Multi-unit supervisor of high volume restaurants in New York Metro Region

Controlling P&L line items, payroll, inventories & operating supplies

Store management development of in house staff

D.O.H Grade A levels maintained on visits

Customer base focused hospitality to increase sales and repeat business

Bilingual ; fluent in English & Spanish

EXPERIENCE

7/2016-9/2018

GENERAL MANAGER, goodman group

Increased store annual sales by 20% TCs 15% totaling 1M dollars in 2017 vs LY

Meticulous payroll and budget management

Ensure food quality, safety and freshness on daily basis

Elevate hospitality and overall customer experience

Oversee all daily operations in front and back of house

4/2010-7/2016

DISTRICT SUPERVISOR, Lewisfoods 42nd st

Managed 1.2 million customers annually, highest customer count store in the U.S

Executed Operational execution of the Brand strategy and encouraged Policy

compliance through training and development of team members

Maintained food costs below 20% on a weekly basis

Strategic scheduling to keep payroll at or below 19.5% daily

Ensured P&L line items were kept within allotted budget on monthly basis

Promoted internal candidates to General Managers through succession planning and encouraging individual growth within company

3/1980-4/2010

VP OF OPERATIONS, ISK Manhattan inc.

Promoted 8 employees to General Managers within NYC metro area

Supervised 6 Stores totaling $20 Million dollars in volume annually

Manager of the year in the New York region 1995

Record setting 1300 customers served back to back during lunch through dedication to quality service

Quickly demonstrated potential for growth from PT hourly associate to assistant

manager, and later to general manager and vice president of operations

FACILITIES MANAGEMENT, ISK Manhattan inc.

Deployed in house maintenance team to address HVAC, refrigeration, plumbing and electricity issues based on priority to food safety

Ensured routines for HVAC systems were properly functioning for heating and cooling systems

Performed routine walk throughs to ensure food and equipment met all safety requirements. Guided stores that were not passing DOH inspections to recover and attain “A” level grades.

EDUCATION

MC DONALD’S HAMBURGER UNIVERSITY & ALL CORPORATE TRAINING

NYC DEPARTMENT OF HEALTH FOOD HANDLER’S CERTIFICATE