WYATT X. DAVIS SR.
***L Warwickshire Lane
Glen Burnie, MD. 21061
OBJECTIVE
Highly motivated manager and sales focused professional who has an unyielding drive to deliver more than just results. As true hands on leader, I'm never afraid to assist wherever I'm needed, and will do whatever is needed to deliver maximum results that will ultimately contribute to the overall success of the company.
EMPLOYMENT HISTORY
Entertainment Department Manager
Walmart
June, 2018 – Current
Responsible for maintaining the entertainment department in accordance with company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise and supplies, identifying shrink and damages, and ensuring a safe working environment.
Supervising associates by assigning duties, communicating goals, feedback and follow up, monitoring performance, teaching and supporting company policies and procedures, ensuring compliance, participating in hiring, promotion, coaching, teaching, and evaluation of associates.
Drive financial performance of the entertainment department and facility by demonstrating specific knowledge of department products and processes, ensuring merchandise is stocked and stored appropriately.
Assistant General Manager
Courtyard Marriott
January, 2016 January, 2017 (1 year)
Assist General Manager in leading all aspects of operations on the property
Responsible for financial management and the overall performance of the hotel
Help develop the leadership team and staff in all areas, guest satisfaction, and associate engagement
Assisted in increasing OSAT and Gross Operating Profit YOY
Involved in the strategic process with Revenue Manager and sales to apply processes to increase to drive the properties financials
Responsible for staffing, providing disciplinary actions where applicable, and also keeping staff informed of any pertinent information and also creating the environment for self-motivation.
Operations Manager
Courtyard Marriott
January, 2015 January, 2016 (1 year)
Assisted the General Manager and the Assistant General Manager in daily hotel operations all departments throughout
Managed the Bistro to see an increase in GSS YOY by 8.1
Involved in the financials, such as Checkbook Tool, STAR Report, Productivity/Labor Tool, and also the P&L
Assisted in leading the hotel out of curing period from being in Red Zone
Conducted Global Food Safety service audits quarterly
Conducted Month End Pace Reports.
Operations Supervisor
Towne Place Suites
April, 2014 January, 2015 (9 months)
Assisted Operations Manager in training, motivating, and coaching employees to ensure Marriott standards were being met while increasing OSAT
Responsible for ensuring Accounts Payable/Receivable were up to date
Actively participated in Monthly Forecast updates, and also weekly sales strategies
Increased YOY Check In Experience by 8.0
Supervised the entire Operations from Front Desk, Housekeeping, and Maintenance.
Guest Service Representative
June, 2013 April, 2014 (10 months)
Assisted in raising GSS for OSAT and Check In Experience
Responsible for training all the new hires to ensure Marriott standards were being met and implemented
Received constant and consistent raving reviews from guest regarding their Check in Experience
Responsible for inventory and ordering of Market, and also food for complimentary breakfast.
Son's Landscaping
May, 2010 June, 2013 (3 years 1 month)
Professional Landscaper
Responsible for beautifying the exterior and interior of homes
Knowledge of home improvement, tree removal, crawl space renovations, and any other odd jobs requested by homeowner.
Sr. Sales Inspector
TERMINIX
September, 2008 April, 2010 (1 year 7 months)
Responsible for inspecting homes inside and out for current or potential pest and rodent issues
Sold a variety of services based on homeowners needs, such as pest control, termite protection, crawl space insulation, and moisture protection.
EDUCATION
Argosy University Online
Business Administration
March, 2013 June, 2017
Degree date: 2018
REFERENCES
Furnished upon request.