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Manager Customer Service

Location:
Davenport, IA
Salary:
125000
Posted:
December 09, 2018

Contact this candidate

Resume:

**** ********* ** *********, ** *****

641-***-**** ac7wxo@r.postjobfree.com

MEG MARIE BAUER

OBJECTIVE

Seeking pharmacist position within a fast paced, growing business that values equality and diversity amongst employees and believes in holding associates accountable to a results-based business model.

SUMMARY OF QUALIFICATIONS

Illinois Pharmacist License 051.295292 current through 3/31/2020

Iowa Pharmacist License 19194 current thorough 06/30/2019

South Dakota Pharmacist License (lapsed in 2006)

APhA Certified Immunizer

American Red Cross BCLS/CPR certified through 06/2019

WORK EXPERIENCE

Walgreens Pharmacist May 2017 to November 28, 2018

Managed Division and Kimberly Pharmacy from 2/2018 to 11/2018

Provided patient and family focused care

Administered flu, shingles, whooping cough, pneumonia and meningitis vaccines per State of Iowa protocol

Part-Time floating pharmacist from May 2017 to February 2018

Participated in Pharmacy IMPACT manager training seminars

Earned a corporate bonus for meeting metrics as assigned

CaseHaub Consulting Full Time Consultant Pharmacist

May 2015 to May 2017

Provided Medication Therapy Management services to patients over the phone through various clinical platforms

Kmart Pharmacy Manager May 2011 to May 2015

Patient and family focused care

Administer flu, shingles, whooping cough, and pneumonia vaccines, as well as others

Medication Therapy Management West Regional Lead

Medication Therapy Management Advisory Board member

Presented Medication Therapy Management presentation to corporate members at National Convention in Chicago

200% business growth in 2 years

Earned a bonus all four years employed

HyVee Staff Pharmacist Aug 2000 to April 2011

Specialized in Diabetes care

Enthusiastic caregiver

Patient and family focused care

Drug administration and dosage specialist (pediatric)

Demonstrated phone communication experience

Solid clinical skills coupled with patient-centered people skills

Ensured HIPAA compliance

Monitored Quality Improvement Activities to identify performance areas for improvement

Participated in unit based Quality Assurance Program

Medication Therapy Management team leader

Evaluated patient care needs, prioritized treatment and maintained patient flow

Trained new staff on quality control procedures

Followed infection control procedures Performed monthly inventory and maintained drug and supply costs

WalMart Pharmacy Manager May 1999 to Aug 2000

Scheduled technicians as needed to meet patient needs

Performed monthly and as needed inventories

Consulted with physicians regarding drug therapy

Multi-tasked using phone, fax and computer

Rectified monthly Profit and Loss statements

Daily and weekly invoicing

Received Sam Walton Distinguished Customer Service Award

EDUCATION

June 1992 to May 1999 University of Iowa, Iowa City IA

College of Pharmacy, PharmD

Kappa Psi Secretary P3 and P4 years

Dean’s List P3 and P4 year

EXTRACURRICULAR ACTIVITIES

Girl Scout Co-Leader Troop 1337, Davenport, IA 5 Years

Co-Leader Troop 8868 Bettendorf, IA 3 years

Canoe and Small watercraft facilitator at Camp Liberty

ZipLine facilitator at Camp Liberty

5000+ hours volunteering for Veterans of Foreign Wars Ladies’ Auxiliary

Humane Society of Scott County volunteer

Volunteer for Café on Vine

Volunteer for Epilepsy Camp June 2015

Pleasant Valley High School Band Uniform Coordinator

8/2014 to 4/2018

Pleasant Valley Choral Boosters Board Member- Vice

President 2016-2017 School year

President 2017-2018 School year

LANGUAGES

Fluent in spoken and written Spanish

REFERENCES

Kimberly Sommers, RPh

18344 272nd St

Long Grove, IA 52766

563-***-****

ac7wxo@r.postjobfree.com

Stacey Ryan

3216 Dundee Ln

Bettendorf, IA 52722

563-***-****

ac7wxo@r.postjobfree.com

Mike Case Haub, PharmD

8345 Coachlight Dr

W Des Moines, IA 50266

515-***-****

ac7wxo@r.postjobfree.com



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