AREAS OF EXPERTISE

Anticipating guests needs

Cocktails

Hospitality

Up selling techniques for

wine & meals

Waiting on tables

Taking customer orders

Customer service

Darcy Parsons

Server

PERSONAL SUMMARY

A polite, well spoken and hard working waitress with experience of working in a busy restaurant environment looking after the needs of patrons. Attentively at all times with a willing and helpful manner that is required to answer phone calls, taking reservations and prepare bills. Always approachable, cheerful and possessing good observation skills as well as the ability to work alone or as part of a team. Keen to find a challenging position within an exciting employer where I will be able to continue to increase my work experience & develop my abilities. WORK EXPERIENCE

red lobster june 2018-present+ 5 yrs experience in las vegas as cocktail and food server

Multiple foh jobs June 2008 – Present

Responsible for looking after guests and attending to their needs during their visit. Lobby, server, server assistant, expo and food runner. Duties:

• Providing a warm welcome for customers.

• Receive food & drink orders & serve customer requests to the standards required.

• Serving dishes to customers at tables.

• Learning the names of & building relationships with regular customers.

• Ensure timely delivery of all food & beverage items to customers.

• Understand menu content and keeping up to date with any menu changes.

• Making recommendations from the menu if requested.

• Answer guest queries in a polite and helpful manner.

• Clearing cutlery and dishes away from tables.

• Ordering food promptly

• Full product knowledge of all menu items and hotel facilities and services.

• Check on customers asking if they are enjoying their meals and service.

• Ensuring the food service area is left clean and tidy once all the guests have left.

• Relaying, preparing And setting tables for the next guests.

• Looking after guests with special needs i.e. dietary requirements, allergies, mobility etc.

KEY SKILLS AND COMPETENCIES

• Familiar with all cash handling & Credit card payment procedures.

• The motivation to learn new knowledge and skills.

• Good customer service skills.

• Have a full knowledge of all food & beverage policies and procedures. ACADEMIC QUALIFICATIONS

Chabot college

Hayward ca

PROFESSIONAL

Spanish speaker

Punctuality

Reliable

PERSONAL DETAILS

Darcy Parsons

2248 aspinwall rd nw

olympia

WA 98502

Mobile:702-***-****

Email:

ac7wqo@r.postjobfree.com

PERSONAL SKILLS

Team player

Punctuality

Multitasking

Able to move quickly

Contact this candidate