JESSICA MCLEAN

705-***-****

ac7wq7@r.postjobfree.com

** ***** **** ***** *********, Ontario, N2E1P4

Professional Profile

Administrative and clerical duties

Experience using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Experience using Adobe Illustrator, Adobe InDesign and Canva

Experience using debit, credit, and Point of Sales systems

Exceptional customer service

Highly self-motivated and hardworking

Team player

High attention to detail

Field Related Work Experience

Marketing Coordinator/Social Media Strategist & Administrative Professional The Walper Hotel & TWH Social 2017-Present

Responsible for planning, implementing and monitoring the hotel and restaurant’s Social Media strategy in order to increase brand awareness, improve Marketing efforts and increase sales

Photographer - images featured in Globe and Mail Design and Style at Home Magazine

Assisted with photoshoots/videoshoots - Canadian Living Magazine, TravelClick

Experience using Adobe InDesign, Adobe Illustrator and Canva.

Experience using Microsoft Office (Outlook, Excel, Word)

General website maintenance

Administrative duties such as ordering office supplies, answering emails, phonecalls, etc.

Working with local businesses

Manager of Customer Service & Retail Operations

North Bay Battalion Hockey Club 2015-2016

Ensuring exceptional customer service to 1,500+ season ticketholders as well as the general public

Extensive knowledge of ticketing software

Managing and supervising 10+ staff members in box office and retail store for both OHL games, and other public events

Designed and ordered merchandise for retail store. Administrative Assistant 2014-2015

North Bay Battalion Hockey Club

Answering general phone inquiries using a professional and courteous manner

Replying to general information requests with the accurate information

Use of computer word processing, spreadsheet, and database software to prepare reports, memos, and documents

Using computer software to prepare invoices and financial statements

Ordering office supplies

Photographer

Jessica McLean Photography 2013-Present

Working with clients to discuss the images they require and how they want to use them

Developing expertise with software to digitally enhance images by, for example, changing emphasis, cropping pictures, correcting minor faults or moving objects around.

Very creative, and strong attention to detail

Barista

Twiggs Coffee Roasters 2010-2014

Promoted coffee consumption by educating customers; selling coffee and coffee grinding, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies. Recreation Summer Student 2010

Northeast Mental Health Center

Helped organize and run recreational activities for the patients

Communicated and aided patients 1:1

Event planning and coordinating

Gym Technician 2008-2010

Canadore College Athletic Department

Supervised gym office and weight room

Equipment rentals

Helped run and organize recreational programs within the college Education

Recreation Therapy Diploma 2010-2011

Canadore College North Bay, ON

Recreation and Leisure Services Diploma 2007-2009

Canadore College North Bay, ON

Professional Development/Certifications

WHMIS

CAO (Coaches Association of Ontario) - Volleyball

NVCI (Non-Violent Crisis Intervention) – Training Program Ministry of Health and Long Term Care- Infection Prevention and Control Core Competency Training Smart Serve

Health and Safety Awareness Training for Workers and Supervisors

-References Available Upon Request-

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