Faraz Khan Mobile: +** -971*******
**** *** ***** ****** ******** Hussain, Daryaganj, New Delhi, India E-mail id: ac7wo1@r.postjobfree.com
To work with sincerity and integrity, while continuously improving my performance.
Career Conspectus
Over 7.5 years of work experience in activities like Data Analysis, Business Analysis, Project Management, MIS, Analytics, reporting domain, Sales Force, ERP, Campaign Management, Renewal Activities, Client Servicing, Operations, Customer Control, including various database maintenance and management activities like:
Analyzing customer and prospect database. Handling various clients vertically.
Regular database health checkup & maintenance.
Sales Force, ERP Database maintenance. Manage and use Data for Various Reports.
Preparing Management Related Reports.
Professional Work Experience
Key Responsibilities:
Gather and integrate data from multiple sources and ensuring its integrity.
Analysis of data to support business initiatives.
Provide data driven business insights leading to fundamental improvements.
Produce, update & improve the daily, weekly & monthly reports.
Develop data dashboards for business units & management on a regular basis to identify issues, trends and opportunities.
Ad hoc report creation as per requirement.
Recommend and design new reports for improving business understanding.
Work Experience
Sovereign Health Group, Gurgaon
Sovereign is headquartered in San Clemente, California and utilizes a unique form of detoxification known as natural assisted detox. It is a residential rehabilitation treatment company for substance abuse, mental health disorders and dual diagnosis. Our expert staff provides our patients with cutting-edge treatment programming and a full continuum of therapeutic care monitored by various licensed health professionals.
Role: Data Manager
Duration: Nov 2015 – July 2018
Tools Used: Advanced Excel, Sales Force.
Sovereign Health
Group (California, USA),
GURGAON
Generate daily, weekly, monthly, quarterly reports
Data Integration, Ad hoc Analysis, Build and Improve Business Process
Weekly & monthly call / conversion reports, media lead source reports
Weekly & monthly advertising ROI reports (quality leads/advertising source), referral/referent reports, Outreach activity reports.
Analysis Responsibilities
Planning Responsibilities
Process Mapping
Develop expertise in gathering Data from different sources
Scrub, upload, extract and regress data for: Salesforce, Zoho and Constant Contacts uploads
Technopak Advisors Private Limited, Gurgaon
Technopak has been a trusted advisor for over two decades and the segments served encompass a broad range of business organizations which belong to such diverse sectors as Retail, Consumer Products & E-tailing, Fashion - Textile & Apparel, Food Services & Agriculture, and Education. Besides India, our client list spans 20 countries spread across five continents.
Role: MIS Coordinator - Ministry of Textiles (MOT) Government of India.
Duration: May 2014 – November 2015
Tools Used: Advanced Excel.
Technopak Advisors Private Limited, Gurgaon
Candidate Training Batches, Placement and Dropout Process cum Reports for all running batches in different states of India.
Create Business Plan for Running Projects (monthly, quarterly and yearly).
Create Internal and Board Meeting Reports and PPTs.
Co-ordinate with Ministry of Textiles (MOT) on weekly basis for Welfare Activities.
Hotel Arina inn, New Delhi
Hotel Arina Inn has set the benchmark of excellence in the hospitality industry by offering the best of luxury and comfort. This hotel is widely acclaimed by both corporate and leisure traveler sand its proximity to main business centers and landmarks of Delhi.
Role: Assistant Manager MIS
Duration: April 2013 – May 2014
Tools Used: Advanced Excel.
Hotel Arina Inn, New Delhi
Responsible for managing a shift of 12 People at any one time.
Create Marketing Strategies.
Handle Various Clients Vertically.
Working with Multicultural groups has really helped me to lead a team, as well as dealing with the local culture and the demands of the international guest mix.
Indiamart.com, Noida
IndiaMART.com is an online B2B platform being the only profitable Dotcom Company of India since its inception in 1996; it has won the trust of investors like Intel Capital and Bennett Coleman & Co. Ltd.
Role: Assistant Manager (MIS)
Duration: Feb 2011- Mar 2013
Tools Used: Advanced Excel, Web ERP.
Indiamart.com, Noida
Renewal, Revenue and Incentive Process cum Reports for all Services/Departments.
Create Business Plan for CSD and Retention (monthly, quarterly and yearly).
Create Internal and Board Meeting Reports and PPTs.
Customer Knowledge Series (CKS) Campaign Management.
Manage Customer Control Reports and data system.
Deliver CKS Campaign within specified timeline across India.
Take care of Renewal Generation and Customer Control Activities.
Academia
10th from U.P Board in 2002
12th from U.P Board in 2005
B.com from CCS University, Meerut, U.P in 2008
MBA (Marketing & Finance) from U.P Technical University in 2010
Personal Information
Date of Birth : 07-09-1987
Father’s Name : Riasat Khan
Marital Status : Married
Nationality : Indian
Language Known : English, Hindi.