WORK HISTORY

RELATED EXPERIENCE

SKILLS

EDUCATION

NYSSA COUTO

ONE RIVER PLACE APT 2321, NEW YORK, NY 10036

646-***-**** ac7w76@r.postjobfree.com

Dynamic and motivated professional with over five years of experience within New York Life Insurance Company. Possessing a proven record of generating and building relationships, managing projects from concept to completion. New York Life Insurance Co

Insurance Agent // New York, NY // June 2012 to Current Immediately addressed problems with customers to promote quick and successful resolution in a professional manner while prioritizing customer satisfaction.

Determined customer needs by asking relevant questions and listening actively to responses and provide proactive resolution of issues and problems to mutual satisfaction of customers. Build important relationships and manage key accounts with outstanding customer service and consistent following up.

Handle variety of administrative functions including appointment bookings, verification of client bank accounts, money transactions and confidential documentation. Present full and comprehensive information in educating clients there by building trust. Arcadia University

Assistant Stage Manager // Glen Side, PA // August 2009 to May 2012 Coordinated paperwork for the stage manager and production team. Helped actors and crew remain focused and attentive during shows. Built, placed and moved sets to match specific scenes. Helped with actor, scene and prop blocking.

Led daily production meetings and weekly production calls. Verified that lighting and music were correct.

Documented stage manager script suggestions.

Event Coordinator: Nerd HQ San Diego, CA:

Selected from over 2,000 applicants to be one of 140 volunteers. An event to raise money for Operation Smile an international medical charity that provides free surgeries in developing countries. Event Registrar: ApArt Private Gallery New York, NY: Stage Hand: Arcadia University, Glenside, PA

Stitcher: Arcadia University, Glenside, PA

Knowledgeable in Word and Excel

Budgeting

Issue resolution

Outstanding interpersonal skills

Friendly demeanor

Skilled problem solver

Strong work ethic

People-oriented

Fluent in Portuguese

Basic administrative knowledge

Active listening skills

Detail-oriented

Bachelor of Arts - Theatre

Arcadia University // Glenside, PA // 2012