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Manager Customer Service

Location:
Puyallup, WA
Salary:
Negotiable
Posted:
December 09, 2018

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Resume:

Levi Zimmerly

Logistics Manager

Puyallup, WA ***75

ac7w0x@r.postjobfree.com - 253-***-****

SKILLS

•Able to organize, prioritize and work under extreme pressure in a fast-paced environment.

•Ability to handle heavy workloads and meet deadlines

•Proven Team Leader

•Resourceful and detail oriented

•Strong communication skills

•Inventory Management

•Excellent customer service skills

•Proficient in Microsoft Office, WMS, and SAP experience

WORK EXPERIENCE

Warehouse Supervisor

Regal Logistics - Fife, WA - Sep 2015 to Present

•Responsible for receiving, properly identifying, and storage of all incoming freight effectively and accurately. Investigate any and report and discrepancies found.

•Ensure all orders are properly labeled accurately and shipped in a timely manner.

•Document and evaluate daily manning requirements to ensure proper amount of personnel are used to complete the daily warehouse tasking.

•Generate daily door logs for shipping and notify shipping office of any changes.

•Train new personnel on proper warehouse procedures on material receipt, order fulfillment, and other daily warehouse duties and ensure all employees follow company policies and safety requirements.

•Preform spot inventories and report any discrepancies to management and inventory control.

•Conduct warehouse walk throughs throughout the day for cleanliness, organization, and any possible safety issues as well as ensuring all employees are working efficiently.

•Perform random quality assurance checks on all receiving and shipping personnel.

Logistics Manager

Navy Information Operations Command - Bahrain - August 2012 to July 2014

•Maintained and oversaw an operational budget of $425K and a travel budget of $165K annually.

•Coordinated the shipment and delivery of $2M worth of equipment, repair parts and various supplies for the command.

•Prepare and maintain annual Departmental budgets.

•Managed 60 individual travel credit card accounts for delinquency and illegal purchases.

•Prepared and supervised annual physical inventories to meet Navy requirements.

•Generated purchase contracts for equipment and shipping, rental contracts for vehicle leases and contracts for facility maintenance.

•Maintained 7 years of shipping records, purchase files, and travel documents for annual audit and review.

•As Command Training Instructor lead training for 25 junior personnel in work performance, professional responsibilities, mentorship, and leadership qualities, and additional training for 65 personnel throughout the command on numerous Naval required training topics.

Inventory Control and Quality Assurance Manager

Strategic Weapons System Warehouse - Silverdale, WA - September 2009 to August 2012

•Supervised 12 personnel during Operation Unified Response. Streamlined the expeditious movement of lifesaving food, water, and medical supplies for humanitarian relief to hundreds of disaster-stricken Haitians and coordinated diverse and extensive logistical support delivering over 50 tons of general supplies and mail to all maritime forces underway.

•Supervised and coordinated the inventory of a 24,000-line item warehouse valued at $238M.

•Reduced warehouse refusal rate from 3% to 0.13%.

•Developed and executed an inventory validity improvement plan increasing warehouse accuracy to 99%, 2 months ahead of schedule.

•Supervised 3 civilians and 1 junior enlisted personnel in material storage, identification, disposition, inventory and quality assurance.

•Orchestrated a 6.7K line item warehouse reconfiguration, including over 390 different line items of hazardous material with 100% inventory accuracy.

•Reduced a backlog of over 2 years’ worth of excess material by 65% by processing over 6,000-line items, valued at $3.8M for shipment and redistribution in 3 months.

•Maintained 100% inventory accuracy during annual Naval Supply command inspections.

Logistics Manager

Navy Cargo Handling Battalion - Tacoma, WA - September 2005 to August 2009

•Supervised 50 junior personnel

•Coordinated and supervised the reorganization of a complete warehouse reconfiguration of material valued at over $250K, increasing inventory accuracy, material validity, and warehouse space management.

•Trained personnel in logistics and warehouse management, shelf life material, and hazardous material program storage and disposal procedures.

•Maintained zero discrepancies during annual inventory and purchasing file audits and inspections, and personally recognized for my professionalism and flawless record keeping.

•Maintained and oversaw an operational budget of $200K annually.

Logistics Manager

Naval Expeditionary Logistics Group Headquarters - Kuwait - April 2007 to September 2007

•Supervised 14 personnel in the support of 10 different commands throughout the Middle Eastern theatre in all logistical related issues, supporting over 700 sailors directly and an additional 1,000 indirectly.

•Supervised the demobilizing process of over 3,500 personnel and collection of over $3.5M worth of combat gear for redistribution.

•Coordinated the shipping of material back to the United States resulting in a savings of $100K.

•Individually recognized for my attention to detail and fiscal accountability by 1st Theatre Support Command Inspection Team, after receiving the highest marks of any command during financial inspection and audit of annual purchase files.

EDUCATION

•Defense Acquisitions University Atlantic Regional Campus, Patuxent River, MD Oct 2012, Sep 2013

Fundamentals of Systems Acquisition Management Certification

•Naval Training Center, Silverdale, WA. May 2011

Certified Training Facilitator

•Defense Acquisitions University Atlantic Regional Campus, Patuxent River, MD Aug 2006

Simplified Acquisitions Procedures Certification

•Naval Training Center, Everett, WA Aug 2000

First Line Leadership

•US Navy Law Enforcement, San Antonio Tx Jan 2000 – Feb 2000

Certified US Navy Law Enforcement Specialist

•Storekeeper Technical School - Meridian, MS Oct 1994 – Dec 1994

•Southeast High School - Ravenna, OH 1989 to 1994

AWARDS

Navy and Marine Corps Commendation Medal (2)

Army Commendation Medal

Navy and Marine Corps Achievement Medal (5)

Armed Forces Service Medal

Sailor of the Year

Sailor of the Quarter (4) / Support Person of the Quarter (4)



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