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Customer Service Sales

Savannah, Georgia, United States
December 04, 2018

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*** ****** ***** *****, ********, Georgia 31419

(Manager communication skills. SUMMARY 912) 572-with 1976 over OF skills, fifteen SKILLS effective years customer, of accounting community, and staff employee leadership relations experience. techniques, Outstanding strong oral training and dotiokai@written and orientation Judgment High sense of alertness; Very quick to detect positive as well as negative consequences; Excellent level of trust with superiors, colleagues and subordinates Computer Literacy Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, QuickBooks Series (Pro, Premier, Enterprise Solutions & Online), Pro Series Tax, Yardi Voyager, Conac Pivot, 1099-ETC, Financial Edge, Banner, SAP Business Objects Management High planning, organizing and directing skills; Excellent analytical skills; Good supervisory expertise; Extremely detail-oriented

Communication Excellent in oral, telephone and written communication; Excellent interpersonal skills with people from different cultures and backgrounds; Easily adaptable to new environments

Language High fluency in French – written, comprehension and oral expression Other Skills Extremely multitask-oriented; Highly recommended customer service skills; Excellent learning and typing skills


ACCOUNTANT August 2018 - Present

Georgia Southern University (Office of Research Services & Sponsored Programs), Statesboro, Georgia

- Manage the timely and accurate setup of sponsored awards in the general ledger system, financial reporting to the sponsoring agencies, invoicing and closeout of sponsored awards, and respective cost shares

- Compile and verify the accuracy and validity of complex accounting transactions, often requiring in-depth analysis and resolution

- Review and reconcile Indirect Cost and Fringe Benefit charges on sponsored awards

- Prepare and review financial schedules and reports

- Maintain financial records & perform other related duties as assigned ACCOUNTANT February 2018 – August 2018

Christine E Cassidy, PA, Hilton Head, South Carolina

Performed the full accounting cycle for clients

Managed prior years’ bookkeeping records for clients

Managed current years’ bookkeeping records for clients

Handled payroll and payroll tax returns

Managed sales & sales tax returns

SENIOR ACCOUNTANT April 2017 – March 2018

Plantation Oaks Senior Living Management, Orlando, Florida

Assisted in the QuickBooks Online-to-Yardi Voyager-program transition

Audited and verified documents for accounts receivable and payable; Prepared and recorded asset, liability, revenue, and expenses entries by compiling and analyzing account information; Prepared depreciation schedules for asset and expense comparisons

Liaised with location managers to improve financial procedures through internal audits

Reviewed bank statements; Researched and reconciled all discrepancies DEBORAH OTI OKAI

Participated in financial standards setting and in forecast process; Spotted errors and suggested ways to improve efficiency and spending

Supported month-end and year-end close process; Analyzed financial information and summarized financial status. Assisted in the preparation and distribution of financial statements; Ensured that all deliverables comply with regulatory guidance and professional standards

STAFF ACCOUNTANT May 2015 – April 2017

Stein Accounting CPA, Savannah, Georgia

Performed the full accounting cycle for clients

Managed prior years’ bookkeeping records for clients

Managed current years’ bookkeeping records for clients

Handled payroll and payroll tax returns

Managed sales and property tax returns

Prepared depreciation schedules for tax purposes COMPTROLLER April 2003 – May 2013

Stone Horse Imports, Inc., Bluffton, South Carolina

Performed the full accounting cycle using QuickBooks Enterprise Solutions

Increased daily cash flow with creative and intuitive budget management tactics

Built the purchasing/import department with stricter methods and procedures of accountability

Managed routine daily and monthly bank account reconciliations

Coordinated with suppliers from Italy, Brazil, China, India and Turkey, regarding shipments and payment arrangements

Prepared routine monthly loan base reports for company banks, and financial statements for international and local credit insurance agencies

Coordinated all aspects of human resource administration – payroll, health insurance, retirement, workman’s compensation, vacation, personal time, holidays, etc.; Created company handbook for employee orientation

Managed annual audits for workman’s compensation; Responsible for staff preparation and development

Participated in special reviews and investigations including employee, vendor and customer misconduct, fraud and bankruptcy

Assisted in the assessment and management of business and risk, and made recommendations on improving internal controls


MS – Accountancy 2013 - 2014

University of Phoenix

MBA – General Business 1998 – 1999

Troy State University, Troy, Alabama

BSC – International Business Administration 1992 – 1996 United States International University, Nairobi, Kenya PROFESSIONAL AFFILIATIONS

QuickBooks Pro Advisor since 2010

Member of Institute of Management Accountants (IMA) from 2008 to 2009

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