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Customer Service Training

Location:
Hermitage, Tennessee, United States
Salary:
40 - 65K
Posted:
December 04, 2018

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Resume:

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

JERRY A.

PITTSENBARGER

J

**** ******* ******* ****, ***** Juliet, TN 37122, 479-***-****, ac7vgt@r.postjobfree.com While recently, I have owned and operated a family business, prior career positions included primary responsibilities for training. As a corporate trainer for the retail giant

Toys R Us/Babies R Us, I traveled coast to coast preparing all employees for company spirit, goals, customer satisfaction and policies and procedures. With the California Department of Public Health, I served as an expert in bioterrorism to identify training needs, develop highly technical training programs and deliver large and small scale sessions for emergency management personnel across all disciplines. Reviews from participants talked about presentations being high energy, comprehensive and transferable to the real experience.

Corporate training for

multidisciplinary

stakeholders

Consummate presentation,

public speaking and

facilitation

Proficiency with computer

tools (PowerPoint, word,

excel)

Strong communication,

writing and editing

Ability to engage for

positive, productive

customer relations

(internal/external)

Problem solving/conflict

resolution

Create assessment tools

with collaboration from

other team members

Research skills to stay on

trend and within legal

parameters

Owner The Vintage Vase and Shoppes On Main Greenwood, AR May 2010 - December 2017 Florist and Specialty Gift Shop

All duties of small business: customer service, sales, merchandising, employee supervision and training, tax P

EDUCATION

preparation, etc.

Masters Public Administration

University of Kansas, Lawrence, KS

Bachelor of Social Work

University of Missouri, Columbia, MO

Minors in French and Spanish



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