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Administrative Assistant Customer Service

Location:
Alpharetta, GA
Posted:
December 04, 2018

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Resume:

BARBARA LACY

**** *********** ****, **********, ** 30022 770-***-**** ac7vek@r.postjobfree.com PROFESSIONAL SUMMARY

Experienced, enthusiastic and well-organized Administrative Assistant with solid background in data entry, schedule management and event planning. Friendly and reliable team player with excellent judgment, strong critical thinking skills and good problem-solving abilities. Seeking a new professional challenge in a fast-paced environment.

SKILLS

● Administrative support

● Personable and outgoing

● Office administration

● Team building

● Relationship building

● Excellent event planner and coordinator

● Customer and client relations

WORK HISTORY

Administrative Assistant, 08/2010 to 04/2018

Solvay – Alpharetta, GA

● Handled new hire orientation, including discussing administrative procedures, company policies and performance standards. Greeted new employees on first day and gave a thorough tour of the facility.

● American Express and Pcard Administrator for Finance Department. Implemented program to notify employees when they were late with payments

● Scheduled office meetings and client appointments for a team of 8 professional Executives. Ordered catering, prepared copies for meeting, ensured all AV equipment was available, etc.

● Planned several company events annually, including Holiday party, company picnic, United Way Fund Drive, Kaiser Permanente Corporate Run/Walk

● Oversaw daily office operations for staff of 50 employees. Entered Purchase Orders, process invoices for payment and enter Electronic Check requests in SAP

● Oversaw inventory and office supply purchases.

● Made travel arrangements for management and executive staff.

● Entered expense reports for Human Resources Vice President on weekly basis

● Corresponded with clients through email, telephone, or postal mail. Maintained updated vendor list, assuring insurance is up to date.

● Coordinated travel arrangements for candidates and processed out of pocket reimbursements.

● Coordinated scheduling of candidate interviews with a panel of 5-10 interviewers. Reserve meeting rooms, update calendars, create and send agenda to candidate and interview panel.

● Prepared packages for shipment, pickup or courier delivery to customers. Executive Administrative Assistant, 07/1992 to 12/2007 McKesson Corp – Alpharetta, GA

● Supported Vice Presidents of Sales and several Account Executives.

● Ordered all office supplies including ink cartridges, toner, and paper.

● Provided logistical support for programs, meetings, and events, including room reservations, room set-up, agenda preparation, materials printing and calendar maintenance. Coordinated Holiday Party and Awards Banquet

● Coached new employees on administrative procedures, company policies and performance standards.

● Obtained signatures for financial documents and internal and external invoices.

● Drafted contracts, budgets, and various reports with direction from manager.

● Operated office photocopiers, made travel arrangements, maintained the office monthly newsletter and assisted staff with clerical or procedural requirements.

● Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation. Entered expense reports for Vice President on a timely basis

● Managed executive calendar and coordinated weekly project team meetings.

● Assisted with event planning, including associated travel and logistical arrangements. Head Teller, 09/1988 to 04/1992

First Union Bank – Atlanta, GA

● Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.

● Trained and supervised 5 tellers on new procedures, maintained $100K Bank Vault

● Maintained friendly and professional customer interactions. Filled in for Customer Service when needed

● Coordinated daily cash reconciliation at a high-volume location.

● Executed wire transfers, stop payments and account transfers.

● Organized, stocked and maintained the teller window area. EDUCATION

High School Diploma

Roswell High School - Roswell, GA

● Member of Honors English Latin Club Debate Club



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