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Social Media Customer Service

Bucharest, Romania
December 03, 2018

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Bucharest, Romania.


Marketing & advertising experienced professional looking for new opportunities, preferably in HR, but not only. Currently I have moved to Romania, to study a different field and start working. I have a work permit. I am a world citizen, having the opportunity to work abroad in 4 countries, in different development environments. I believe in the power of the concept, leadership, and developing people. Experience

Local Director

AIESEC in Colombia

January/2017 - January/2018

AIESEC is an international non-governmental that provides young people with leadership development and cross-cultur- al global internship, with a focus to empower young people so they can make a positive impact on society.

Historical overall operational growth of 135%,

compared to previous year.

Recruited over 80 members, with a 85% retention

after the first semester

Assured the talent pipeline for the following

term, with 100% of the Vice-President roles in the next term being occupied by my team of Middle

Managers, that decided to took on another role.


Corporación Tecnológica de Bogotá

February/2016 - November/2016

Superior-level educational institute

Renewal of the corporate image of the educational


Creation of a digital and social media marketing


Director of Communications

Escuela Boca Juniors Bogotá

April/2015 - November/2015

Children's school for sports development.

Official Boca Juniors Club in Colombia.

100% renewal of the whole internal communiction

system of the organisation at the local level.

Audiovisual development and implementation of

the brand, in different products.

Marketing Assistant

Paseo San Rafael

July/2014 - November/2014

Paseo San Rafael is a shopping mall in Bogota, Colombia. It is a place for shopping and entertainment for the whole family. Internship role.

Responsable of social media creation and


Customer service.


National & international trainer


2017 - 2018

Being part of the facilitator's team in the multiple leadership development conferences.

Romania - October/2018

Portugal - May/2018

Colombia - July/2016 - April/2018

Global Volunteer

AIESEC (Brazil, Argentina & Romania)

July/2014 - January/2015

Volunteer in social development projects:

Uberlandia - Brazil: Social network development -

Thought language classes in an afterschool school

program for vulnerable kids.

La Plata - Argentina: Marketing development and

fundraising event manager for an NGO working

with homeless people.

Bucharest - Romania: Working with personal

development and English teaching for kids in

vulnerable conditions.


BA Business Administration in English

Universitate din Bucuresti

October/2018 - Current

BA Marketing and Advertising

Politecnico Grancolombiano

January/2011- July/2015





C1 ITELS Certification


Creative Thinking

Being part of multiple Creative

Workshops have given me the ability to

play with perspective to find innovative

solutions to daily problems.

Team Resiliency

Ability to create and participate in

productive teams that are versatile and

able to adapt for each situation.

Organisational Management

As President at AIESEC, I have managed

all the front-office / back-office

operations, which gave me an

understanding of all areas: organisational

culture, internal communications, human

resources, finances, stakeholders

management etc.

Graphic Design

Excellent command of Adobe Illustrator,

Adobe InDesign, Adobe Photoshop, Adobe

Audition, Adobe Premier.

Full Microsoft suite.

+40-739-***-*** @iamandrescamelo

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