Post Job Free

Resume

Sign in

Customer Service Security Officer

Location:
Sterling, VA
Posted:
December 02, 2018

Contact this candidate

Resume:

JACOB DENTU

***** ***** *******, ********, **, **166 • 571-***-**** • ac7uvb@r.postjobfree.com

Professional Summary

Student looking to expand technical skills and be immersed in daily challenges involving key decision making to create a positive contribution. Skills

• Microsoft Office Specialist

• Proficient in Norton Antivirus

software

• Well versed in TCP/IP and WAN

• Proficient in HTML, HTTP, Java

• Knowledgeable in Mac/Linux

systems

• PC building experience

• Customer service expert

• Skilled multi-tasker

• Fast learner

• Analytical and critical thinker

Work History

Security Officer, 01/2018 to 10/2018

Securitas Security Services USA Inc. – Ashburn, VA

• Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.

• Denied entrance to the building to unauthorized persons.

• Monitored and authorized entrance and departure of employees and visitors.

• Used Lenel System to monitor alarms, control CCTV cameras, audit badge entries.

• Communicate with data center technicians when errors occur.

• Worked in SOC and NOC to observe and report issues.

• Monitored and reported suspicious activities to local authorities.

• Escorted clients to computer rooms, MMR's, and POE's

• Maintained accurate and detailed logs of all events that occurred during each shift.

• Responded to calls in both routine and emergency situations. Teacher, 05/2016 to 08/2018

KinderCare at Oath – Dulles, VA

• Supported other teachers with extra-curricular activities.

• Participated in student recruiting sessions and other marketing efforts that required teacher representation.

• Pursued professional development continually by attending educational conferences and teacher training workshops.

• Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.

• Encouraged students with special academic interests to fully pursue those subjects.

• Created lesson plans and scheduled each day to promote maximum student learning and enrichment.

• Supported students and parents with strategies for success in a virtual environment and assisted with assignments and projects.

Education

Northern Virginia Community College – Annandale, VA Completed course ITN-106, equivalent to A+ 220-902 A.A.S. Cybersecurity (Expected Summer 2019)



Contact this candidate