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Medical Assistant Customer Service

Location:
Orlando, FL
Posted:
December 02, 2018

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Resume:

YAHAIRA M RODRIGUEZ

***** *** ****** **. 347-***-****

Orlando FL, 32828 ac7urr@r.postjobfree.com

OBJECTIVE: To secure a position within this organization where I can utilize my education and hands on experience to strengthen a this facility’s operations.

SKILLS & QUALIFICATIONS:

Proficient Microsoft Office Word, Excel and PowerPoint

Bilingual in English and Spanish

CPR and HIPPA Certified

Experienced in Clinical Office and Triage Procedures such as EKG, CPR, Vital Signs, Visual Acuity Examination and Phlebotomy procedures including, Specimen Collection, Finger Puncture and Blood Work

Proficient in E-clinical Software, Experienced in verifying insurance.

Skillful in Medical Office Administration, Medical Terminology and Medical Emergencies

Educated in Anatomy, Physiology and Microbiology

EDUCATION:

06/2014 – 09/2017 ASA College, New York, NY

Associates of Occupational Studies in Medical Assisting

President Dean’s List

RELEVANT EXPERIENCE:

11/19/2018 – Current Oviedo Beautiful Flowers and gifts

Receptionist

Sales

Answered phone calls,

Took phone orders

Processed orders

Used FTD program to manage orders, mark designed, create routs, check status, mark delivered.

Processed payments cash and credit cards

08/13/2018 – Current IMA Medical Group, Orlando, FL

Check Out/Check in

Answered/ resolved any issues or concerns

Verify Insurance Availity

Answered Phone calls/directed phone calls

Used E-Clinical software

Register new patients

Scheduled appointments

Called no show’s

Checked out patients

Scanned documents

Faxes

Collected copayments

02/2018 – 05/2018 Essen Medical Health Care/ Urgicare, Bronx, NY

Front Office MA

Greeted patients upon arrival in a professional and courteous manner

Used E-clinical Software register patients, check insurance eligibility, collect copayments, checked patients in, scheduled appointments referrals and follow-up appointments

Answered and directed phone calls

Filled medical and physical forms for school and other educational purposes

06/2017 – 09/2017 Davidson’s Pediatrics, Bronx, NY

Medical Assistant (Externship)

Greeted patients upon arrival in a professional and courteous manner

Assisted patients with pre- and post-examination protocol.

Triaged patients by measuring and recording vitals.

Performed laboratory procedures; set up blood work/phlebotomy, specimen collection and EKG’s

Used E-clinical Software to record patients’ histories, scheduled follow-up appointments and updated records; answered and directed phone calls

Filled medical and physical forms for school and other educational purposes

10/2016 – 04/2017 Abradel Beauty Supply

Sales

Greeted Customers in a friendly manner

Assisted with any questions or concerns

Informed about any sales

Cashier

Assisted with inventory count

09/2009 – 06/2013 Baby sitter/ Housekeeping, Bronx, NY

Cooking/feeding

Performing light housekeeping

Doing laundry

Making beds

Changing diapers

Preparing bottles

Transporting kids to school and home

Helping with homework

Making snacks

11/2007 – 05/2008 Foremost Exams Chiropractors, Flushing, NY

Medical Assistant/Receptionist

Welcomed patients and visitors with an ethical demeanor

Explained and answered questions concerning medical equipment, clinical office procedures and other information

Assisted with phone calls

Filled patients paperwork; provided updated medical charts and explained patients’ problems to the physician.

Participated in physical examinations and treatment procedures with the Doctors

ADDITIONAL EXPERIENCE:

05/2009 – 04/2011 Crown Heights Cell, Games & Beyond, Brooklyn, NY

Customer Service/Cashier

Sales

Cashier

Provide a full range of electronic services to individual customers

Identifying common fraud/errors/irregular transactions

REFERENCES: Available upon request.



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