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Administrative Assistant/ Executive Assistant

Location:
Houston, Texas, United States
Salary:
Negotiable
Posted:
December 01, 2018

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Resume:

SHANNON WEST

***** ******** ******* ***** *******, TX 77373

Cell 346-***-****

ac7ud1@r.postjobfree.com

SUMMARY A position with an established company utilizing relevant training and exceptional interpersonal skills to provide the highest level of cleanliness and customer satisfaction.

SKILLS

Results Orientated Quick Learner

Operations Management Microsoft Office

Client Focused Computer Proficient

Training and Development File/Records Maintenance

EXPERIENCE Executive Housekeeper, 03/2017 to 06/2017

THE HYATT HOTEL – Houston, TX

Provided onsite training, monitored multiple databases to keep track of all company inventory. Effectively controlled the release of proprietary and confidential information for general client list. Organized and coded all documents related to due diligence for acquisitions. Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies. Housekeeper Team Leader, 12/2016 to 2/2017

KINDRED REHABILITATION HOSPITAL - Webster, TX

Inspected rooms after housekeeper cleans and sanitize it after patient discharge. Helped with scheduling from time to time. Ordered the supplies for inventory. Made sure any maintenance work orders are completed in a timely matter. Made sure all rooms are completed and the Head Nurse knows that the rooms are available for new admits. Inventoried supplies. Recovery Advocate, 09/2014 to 10/2016

SANTA MARIE HOSTLE HOUSE -Houston, TX

Under counselor’s supervision facilitated groups. Made medications available to clients and maintain medication logs. Problem solving. Conducted urinalysis testing when necessary. Assisted counselors with client’s supervision at all times. Transported clients to appointments as necessary. Maintained a positive and supportive attitude

Executive Housekeeper, 10/2011 to 11/2013

STAYBRIDGE SUITES HOTEL- Houston, TX

Supervised housekeeping and laundry personnel including hiring, firing, performance, assessments, training and development. Maintained efficiency and labor cost goals. Ensured quality services are rendered in meeting guest requirements. Scheduled staff in keeping with labor standards and forecasted tenure. Enforced policies and procedures. Monitored and maintained level of sanitation in rooms, storage areas, laundry and restrooms. Enforced set procedures for the acceptance, safety, and return on guest lost and found items. Helped in development of the yearly budget. Monitored performance against plan. Maintained room quality derived from hotel objectives. Executive Housekeeper Supervisor,11/2008 to 09/2011 HOLIDAY INN EXPRESS -Kingwood, TX

Managed 8 workers and 72 guest staterooms. Assisted in the evaluation of yearly budgets and financial operational business agenda to improve general business requirements of the division. Achieved and exceeded goals and targets set for housekeeping. Maintained a protected, safe and vigorous environment by enforcing managerial standards. Assisted in managing the monetary aspects and meeting profits targets of all housekeeping income streams

Housekeeper Supervisor, 9/2002 to 5/2008

WINGATE BY WYNDHAM-Chesapeake, VA

Supervised up to 8 employees. Maintained and arranged specific duty stations. Tracked and maintained daily records. Purchased and ordered supplies. Provided training for new and current employees. Client Coordinator, 01/1998 to 05/2002

JR’S CLEANING SERVICES-Virginia Beach, VA

Upheld and ordered cleaning supplies. Conducted on-site inspections. Collected monthly accounts receivable from clients

EDUCATION High School Diploma 2005-2006

SUNFIELD HIGH SCHOOL ONLINE Sunfield, MI

Hospitality Management 2012 to 2014

BRYANT & STRATTON COLLEGE Virginia Beach, VA

Florida Career College

2017 to 2018

Business Office Administration Houston Tx.



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