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Employee Relations Human Resource

Memphis, Tennessee, United States
November 30, 2018

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*** ******** **** ******, ******, AR 72022

H: 574-***-**** C: 574-***-****

Accomplished Human Resources Executive proactive in meeting company issues head on with extensive experience in diversity programs, business development, change management, hiring, organizational development, labor and employee relations. Knowledgeable leader who drives corporate objectives by implementing new processes, streamlining operations and ensuring continuous success. Cost effective thinker with the ability to align plans with established company goals to boost bottom-line growth and reduce expenses, making substantial contributions to the lasting achievements of a company. Willing to relocate and travel.


Human resources management Equal opportunities facilitation Contract negotiation

Talent management

Recruitment and retention strategies Succession planning

Training and development


Problem resolution

Labor relations

Employee relations Multitasking abilities

File and records management Labor negotiations Organizational development

CHI St. Vincent (Union And Non-Union)

Market Manager Talent Acquisition (Human Resource) // Little Rock, AR // November 2016 to Current

Market Manager over all HR functions with ten (10) direct reports for health system with net revenue of $800,000,000. CHI St.Vincent consist of a Physicians Enterprise and four (4) hospitals: CHI St. Vincent Infirmary, CHI St. Vincent North, CHI St. Vincent Hot Springs, and CHI St. Vincent Morrilton. The Physical Enterprise consists of 430 physicians, 70% specialty and 30% family practice. In addition we manage Conway Regional Hospital in Conway, Arkansas; total beds under this umbrella system is approximately 835.

Transformed the Human Resource department into a very flexible, relevant, and service focused entity

Redesigned Human resource department to ensure that the needs our customer were met in all aspects of the human resource department.

Trusted advisor and coach to the executive team throughout the market

Successfully terminated the services of the Allegis Group RPO( Recruiting Process Outsourcing) saving the organization $3,000,000, over a 2 year period.

Redesigned the Talent Acquisition team successfully hiring 2330 employees and recruitment of 581 full time nurses within 12 months.

Reduced RN turnover by 10%going from 25% to 15% in 12 months

Reduction in contract labor by 80% in 8 months going from $1,600,000 per month to $160,000 per month

Successfully negotiated RN labor contract.

Implemented a new Leadership Development Institute with the focus being continuous

development of Supervisors, Managers, and Directors.

Assisted in creation of New Leader Orientation to ensure that new leaders have the tools and resources need t be successful from day one.

Moved from a subjective to an objective performance assessment system to build a culture of accountability to meet our organizations mission measures.

Standardized pay practices, job descriptions, and policies across the market to ensure we are competitive.

Improved employee engagement from the 26th percentile to the 78th percentile in 2 years. Established a comprehensive behavior based training for 4000+ staff and senior leaders. In an effort to identify appropriate staff is hired to each service line..

Developed international recruitment initiative to promote company objectives around recruitment and retention resulting in the significant decrease in agency staff.

Developed staffing plan for Arkansas Neurological Science Institute slated to open April 2019, currently 100% staffed.

Munster Med Inn (Union)

Assistant Administrator (HFA) Human Resource // Hammond, IN // March 2014 to November 2016 Lead all Human Resource functions that included compensation and benefits, labor relations, employee relations, organizational development, and employee health. Managed seven (7) seven direct reports for an operational system that housed five (5) long term care communities and (6) assisted living communities with a net revenue of $409,000,000. Munster Med Inn was a 445 bed facility with a speciality in Behavior management, Dementia care and Rehab services.

Initiated a system wide strategic plan around diversity and inclusion, talent acquisition, employment/labor relations, organizational development, and total rewards)

Reorganized the Human Resource Department functions to better align with client and organizational strategic plan with the deployment of a Business Partner model and internal organizational consultant roles.

Designed and developed successful execution of a succession planing and talent review process for directors and corporate executives.

Built and cultivated a lasting rapport with employees, peers, upper management and outside vendors.

Redeveloped and handled the on-boarding process for newly hired and existing employee's to align with mission and core values of the organization.

Oversaw exit interviews and the off-boarding process for resigned and terminated employees. Developed and handled a program initiative for understaffing, disputes, terminating employees and administering disciplinary procedures.

Led a comprehensive safety training for 600+ staff members. Served as Corporate Safety Officer.

American Senior Communities (Union And Non-Union)

Director Of Social Service (Human Resource) // South Bend, IN // March 2006 to February 2014 Implemented comprehensive, strategic Human Resource initiatives. Served as liaison for the corporate executive team. Provided consultation to a line of business department leads. Recruited and assessed talent acquisition throughout the region providing employee relations. Over-hauled the company on-boarding for new employees reducing turnover from 20%-3%.

Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.

Devised hiring and recruitment policies for 400+-employee company.

Developed succession plans and promotion paths for all staff.

Established Units based off company needs assessing and monitoring staff for unit fit. Conducted company-wide town hall meetings/forums to convey updates monthly and as needed.

Served as a representative in various civic and community functions to further enhance the company image and develop additional business.

Liaised between multiple business divisions to improve communications.

Created and implemented initiatives to improve employee engagement.

Structured compensation and benefits according to market conditions and budget demands. Handled understaffing, disputes, terminating employees and administering disciplinary procedures.

Maintained deficiency free survey's in accordance with State and Federal regulations.


Bachelor of Science - Business Administration

Western Governors University // Salt Lake City, UT // 2020

Bachelor of Arts - Psychology

Indiana University Bloomington // Bloomington, IN // 2003


March of Dimes,Board Member

Fathers First, Board Member

IMPACT Foundation, Founder and CEO

National Pan Hellenic Council, Immediate Past President Phi Beta Sigma. Fraternity, inc., Immediate Past President Who's Who Among American Health Care Administrators

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