System Administrator

QUALIFICATIONS PROFILE

Analytical, and performance-focused professional, offering wide-ranging experience in managing all facets of information technology. Equipped with proven expertise in planning, budgeting, and deploying innovative systems to effectively achieve company goals and objectives. Armed with outstanding communication and interpersonal abilities essential in establishing positive working relationships with individuals and professionals of all levels.

CORE COMPETENCIES

System and Network Administration ~ Technical Support ~ Software Installation

Hardware and Software ~ Operating Systems Oversight ~ Strategic Planning ~ Problem Resolution

RELEVANT EXPERIENCE

LiquidPlanner Seattle, WA

System Administrator Mar 2018–Nov 2018

IT Generalist II Nov 2012–Mar 2018

Took charge of planning, budgeting, and deploying all necessary IT systems, including WiFi, Active Directory, group policy, imaging for windows devices; anti-malware, and VMWare for office servers.

Maintained the update management server along with redundant firewalls and redundant Single sign-on (SSO) service to enable continuous business operations despite being offline.

Demonstrated proficiency with network-attached storage (NAS) for storing local backups and files; mobile device management for Windows and OSX.

Implemented a ticketing system for employee IT issues through Zendesk.

Efficiently managed IT support for all 60 employees through the help of one IT technician.

Served as the first IT personnel hired in the company history.

OTHER EXPERIENCE

Dell/Boeing Everett, WA

Field Technician May 2010–Nov 2012

McDonald’s Renton, WA

Manager Jan 2006–May 2010

EDUCATION

Computer Network Technology

Renton Technical College Renton, WA

PROFESSIONAL DEVELOPMENT

Certification

A+ Certification

Training

Amazon Web Services (AWS) Entry Course

Employee Security Training

Anti-Phishing Training

ACTIVITIES

Volunteer, Eastside Baby Corner

TECHNICAL ACUMEN

Microsoft Office Suite (Word, Excel, and PowerPoint) Google Docs Mac OS X

Linux Visio LucidChart O365 Google for Business Slack

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