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Social Media Customer Service

Location:
Tyler, TX
Salary:
12.00 hrly
Posted:
December 03, 2018

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Resume:

MARK SIMMONS

***** ****** **

WHITEHOUSE, TX ****1

Phone:682-***-****

Email: ac7u6i@r.postjobfree.com

OBJECTIVE

Highly motivated current stay at home dad seeking new opportunities to expand potential. Looking for fresh online and social media opportunities where I can apply my keen, sharp skillset and attention to detail with focus on excellence and results.

PERSONAL HIGHLIGHTS

*SELF DIRECTED *ATTENTION TO DETAIL * METICULOUS

*ACTIVE LISTENER *DEDICATED TEAM PLAYER * REPSONSIVE

*CUSTOMER SERVICE *ADMINSTRATIVE SKILLS * ADAPTABLE

EXPERIENCE

APPEN GLOBAL

SOCIAL MEDIA CONTENT ANALYSIS & EVALUATOR: INDEPENDENT CONTRACTOR

JANUARY 2017 – OCTOBER 2018

WORK FROM HOME CONSULTANT

Duties and Experience:

Social media content review and evaluation

Analysis of data within a social network setting

Rating and input of data using online tools & software

Self Direction as a consultant with limited oversight

Data Entry of content evaluation

Ability to be responsive within a time constrained manner.

Reason for Leaving: Contract Ended

UNCLE MARKS DAYCARE

OWNER & OPERATOR:

JANUARY 2004 – JUNE 2008

HUTCHINSON, KS

Duties and Experience:

Daycare provider to over 50 children ages Infant – 12 years.

State of KS Certificate & Recognition as Quality Daycare Provider 2005-2007

Structured daily activities, including reading, craft, and outdoors

Data Entry, Spreadsheets, MS Office tools, budgets, billing, etc.

Providing care for children with Cerebral Palsy and language disorders

Experience with feeding tubes, wheelchairs, body position/placement

Providing care for children with emotional needs/disturbances

Reason For Leaving: Moved to TX for Spouses Career

WHEREHOUSE MUSIC (FORMERLY BLOCKBUSTER MUSIC)

DISTRICT MANAGER:

FEBRUARY 1994 – AUGUST 2003

NUMEROUS LOCATIONS WITHIN TEXAS AND COLORADO

Duties and Experience

Responsible for oversight of retail store operations in multiple locations in Dallas, Austin, & San Antonio Texas region, & Denver, CO

Hiring/training and development certification at all levels

Responsible for P&L reporting/inventory management and control

Merchandising/Marketing products and product ordering and placement

Administrative duties (e.g., data entry, copy, fax, filing, memo, organizing)

Customer service – nominated for manager of the year in 1996-1999

Reason for Leaving: Stores Closed after Company Bankruptcy in 2003

WHATABURGER INC.

ASSOCIATE STORE MGR

JULY 1992 – FEBRUARY 1994

GRAND PRAIRIE & FORT WORTH, TEXAS

Staffing Responsibilities – Hiring and Training

Inventory and Cost control duties

Assisting in P&L reporting

Record keeping and administrative tasks

Reason for Leaving: New Job in Music Retail

PRAIRIE DUNES COUNTRY CLUB

RESTAURANT FOOD & BEVERAGE MGR.

OCTOBER 1989 – MAY 1992

HUTCHINSON, KANSAS

Supervision of food and beverage staff including wait staff, kitchen staff, and bartending staff.

Hiring, training and development of personnel

Inventory and ordering of supplies, food and beverage

Event & Menu Planning and creation (banquets, receptions, catering)

Reason for Leaving: Moved to TX with Family

EDUCATION

Foster & Adoption Classes (Texas) 2010

Registered Daycare Provider, State of Kansas (2004 - 2008)

Childcare Classes for State of Kansas Daycare Licensing and Registration

Wherehouse Music Manager Development Classes (annually 1998-2002)

Hutchinson Community College – Hutchinson, Kansas (1987-1989) Business & General Studies

Sterling High School – Sterling, Kansas (1983-1987) High School Diploma (Class of 1987



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