CHANDRU M. SIPPY

** *******, ******, ** *****

949-***-**** (home) (e-mail: ac7u3u@r.postjobfree.com) www.linkedin.com/in/chandrusippy/

Preferred Regions: Irvine, Orange County. Work Status: US Citizen

DESIRED POSITION : Technical Writer

BACKGROUND SUMMARY

Good fit for Technical Writer based on solid experiences as ASIC firmware / verification / design / test and software Engineer in disk drive and Flash memories development. Key strengths include clear documentation, detailed engineering specifications, training, project management, customer support and all problem resolutions. I can define, design, and detail the technical aspects and feasibility of proposed solutions; deliver Proof of Concept; develop and deliver technical education; support critical situations; design solutions; and answer technical questions. I have used source data, including reading and interpreting engineering data, schematics, drawings, diagrams, and source codes in assembly and high level languages. Experienced in content management systems (CMS) using structured writing for re-use, review, and version control. Created technical documentation using DITA concepts and XML editor to produce user manuals, installation procedures, engineering architecture documentation / specifications, and block diagrams / flowcharts, based on internal / customer requirements. Technical information was obtained from reviews with the other design engineers, internet, ANSI committee meetings, technical papers, textbooks, schematics, actual source code, graphical inputs, and flowcharts, mixed with hallway discussions. Complete documentation was provided from conception to end of life for all projects using Oxygen XML editor, FrameMaker, Word, Visio, Excel, Power Point and various other tools as needed.

After a fulfilling development career of 28 straight years in Western Digital and QLogic, I was forced into early retirement due to the recession of 2008. Most of the employers in Orange County had a hiring freeze. After 9 months I finally found an excellent position with SanDisk in the Bay area. Engineering development schedules required that I spend 6 months or more abroad in Israel which was unacceptable. I changed my career to Technical Writing in robotics at Genmark Automation in Milpitas. But my family roots were in Irvine, our home for 32 years. In January 2012, we moved back home to continue my career in Technical Writing and other personal reasons like family and management of rental properties.

Technical Writing gives me a better work / life balance without the gut wrenching time spent in the lab exterminating design bugs or thinking about solutions at home. The reduced income, from my development career, provides supplemental income to help fill my shrinking nest egg. My areas of expertise include:

Clear Communications

Problem Resolutions

Team Leadership & Training

Proven Research Ability

ANSI Standard Participations

Data Collection and Analysis

ISO 9000 compliance

Specifications / Manuals

Schematics & Flowcharts

Continuous Improvements

Meeting Project Deadlines

Excellent Computer Skills

Strong Interpersonal Skills

Embedded Realtime Firmware

Test Verification / Validation

TECHNICAL SKILLS

Platforms:

Windows Environment, XP, MS-DOS, NT, Unix, Linux, Solaris and SDK API experience

edia Interfaces:

I2C/PMBus/SMBus, SCSI, SAS, SATA, ATA / IDE, FCoE, FC, PCI, PCIX, PCIe

PC Tools / Languages:

HTML / XML / DITA Content Management System (CMS) with Oxygen XML Editor, FrameMaker 8.0, MS Word, Visio, Excel, Power Point, Outlook, Microsoft Office or Office 365, Adobe PDF, Sharepoint, JIRA (bug tracking), Visual Slick Edit, SystemVerilog, Verilog, C/C++, Perl, Python, and Assembly languages.

Version Control

SVN, CVS, AccuRev in conjunction with regression scripts

EDUCATION / TRAINING

MSEE Cal State Fullerton, California and BSEE City College of New York

C and C++ classes completed at Orange Coast College with 4.0 averages

Seminars – Darwin Information Typing Architecture (DITA), Extensible Markup Language (XML), SystemVerilog, PCIX, PCIe, fibre channel, SCSI, Error Correcting Codes, SAS, SATA.

Continuous Process Improvements, Leadership Training

PROFESSIONAL EXPERIENCE

Amada America, Inc. Buena Park, CA March 2017 – March 2018

Technical Writer Contractor (via Aerotek) for Sheet Metal Fabrication Machines

Detailed Operator’s Manual for Laser cutter & companion auto cycle loader using Word 2007

Created parts list, service manuals, maintenance manuals, troubleshooting guides, and all other documentation applicable to Laser cutting technology

Created word template so that future documents have a consistent look

Specified a style guide for styles, layouts and rules for Structured Writing to come as close to the DITA standard (or Framemaker) as humanly possible given that word is a very general purpose popular editor

Strong communication and writing skills to work with engineering, program management, OEM, etc.

Documented firmware / Software APIs for Ladder Logic specifying API intent for inputs, outputs, error codes and typical use cases

Infineon Design Center. Torrance, CA March 2014 – July 2016

Technical Writer Contractor for Power Management chips (SoC)

Detailed Internal design specification for Voltage Regulators using Framemaker and Oxygen XML editors

Used sharepoint and the web for document sharing and distribution

Created Firmware Architecture and Design Specifications using DITA topics for re-use.

Documented firmware / Software APIs for internal / external customer use specifying API intent for inputs, outputs, error codes and typical use cases

Created Customer facing interface specifications for I2C / SMBus / PMBus / AVSBus and SVID

Data Sheets for Voltage Regulators and Controllers with embedded ARM microprocessor

Spoon Feed Systems. Newport Beach, CA January 2012 – March 2014

Technical Writer for Medical Billing and Networking Services

Creating user manuals and instructions to customize medical billing software to suit client business needs. From the time the patient exams are scheduled to the time the doctor is paid for their care, Medisoft helps manage practice workflow – efficiently and affordably using Framemaker and XML DITA concepts.

Provide training, help, and support installation of billing software on windows, iPad, or iPhone.

Handle and explain translations from ICD-9 codes (International Classification of Disease, Ninth Revision) to ICD-10 codes, volumes 1, 2, and 3.

Genmark Automation. Milpitas, CA June 2011 – Dec 2011

Senior Technical Writer for Robotics

Creating user manuals and data sheets for robotic products from developer inputs, lab research and the internet. Descriptions include all of the basics plus the programming steps required to use the robots with figures and flowcharts in a clear, concise format.

Cleanup of the existing web site to correct inaccuracies in product descriptions that crept in over the years. Added new details to highlight the features of products being manufactured to gain competitive edge.

Research of new markets like Vacuum Cluster Tools.

Worked with the developers to create acceptance test plans and user instructions/training material.

SanDisk Corp. Milpitas, CA Oct 2009 – Nov 2010

Senior Staff Firmware Engineer for Flash NAND memories / Technical Writer

Developed and Documented the DMA Controller, SPI device drivers using C for common architecture ARC based memory products such as Memory Stick (MS), Secure Digital (SD), and Solid State Drives (SSD). Both ROM / RAM based firmware was developed and debugged in 6 months.

Redesigned and Documented the Logical Partition Manager in 6 months to allow up to 16 partitions from the default of one. This IP is used by all memory products at SanDisk using the ARC RTOS.

Wrote all procedures used for testing and validation to produce documents.

QLOGIC CORP. Aliso Viejo, CA May 1998 – Nov 2008

Senior Principal Engineer for ASIC verification / Firmware Design / Technical Writer

Reduced learning curves by 25% after creating must-have register summaries for new hires and peers. Used as reference material for slide presentations in all design reviews.

Developed a step-by-step primer for new engineers explaining and demonstrating the interaction between the host interface, the target devices, firmware, hardware, and the company best practices to reduce developing new tests by over 55%.

Documented the designed system verilog simulations using a mix of Perl, VHDL, Verilog and SystemVerilog for 5 FC and 2 SCSI chips from test plan to sign-off for all exception handling to meet ANSI standards. Used Word, Framemaker and XML DITA concepts to produce the documentation.

Documented and supported 8 SCSI products and resolved all customer issues using bug tracking software.

Eased field support by 30% by training field engineers and peers in groups of 10 or more. Created a RISC trace debugger to reduce customer site visits by 50% when resolving hard to re-create bugs.

Awarded Request / Response hardware automation patent (#6,564,271 Granted on May 13, 2003) used by QLogic as the basis of all Data Transfer Engines in their FCoE, FC and SCSI products to-date.

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