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Customer Service Professional Experience

Location:
San Bernardino, California, United States
Salary:
Negotiable
Posted:
November 29, 2018

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Resume:

SONIA ALVAREZ

**** ***** ***. *******

California 92335 626-***-****

Email: salvarez ac7txz@r.postjobfree.com

OBJECTIVE :

Seeking a challenging opportunity where I will be able to utilize my strong organizational skills, educational background, and exceptional skills, which will allow me to grow personally and professionally with my customer service in a financial institution. Associate Art Degree, East Los Angeles College- Monterey Park, California Certified in Computers, East San Gabriel Valley Center - Irwindale, California HIGHLIGHTS/QUALIFICATIONS:

Bilingual in English/Spanish

Typing Accuracy of 30 wpm

Microsoft XP Premier 1

Team player

Communicator

Good Listener

Detailed-oriented

PROFESSIONAL EXPERIENCE:

Universal Protection Services/Allied Universal/ Rancho Cucamonga, CA. 11/2015-Present Guarded, patrolled and protected assigned post. Directed traffic, and detained suspects and collected evidence. Conducted routine foot patrol, and wrote incident reports and daily reports. Monitor customers in making sure that they are following facility rules. Norred And Associate /Fontana, CA. 01/2017- 05/2018 I assist in observing the front lobby check employees in-out from lunches ask for their badges to enter site and check all belongings or any device or merchandise. Call for authorization on visitors while arrive at lobby.

Weiser Security Services/Santa Fe Springs, CA.

01/2010- 5/2014

Assisting/releasing vendors and trucks, supervising my work area at all times. Logging visitors that arrive to business site while using a walky talky to receive permission to allow visitors into the business site. Supervise employees to verify parking permits. Pacific Western Bank/Glendora, CA.

032007-07/2008

Services customers with daily transactions while assisted with merchant deposits, filed documents, negotiated cashier checks with responsibility of operational reports. Citizens Business Bank/Covina, CA. 07/2004- 09/2005 Received deposits and withdrawal while negotiated cashier checks. Responsible for returned mail, sending statements to customers, completed various reports and answer telephone calls as needed. Call customers on returned checks.

Washington Mutual Bank/Pico Rivera, CA. 02/1997-03/2004 Senior Teller

Supervised tellers, granted approvals for transactions to authorized decisions. Responsible for daily transactions and other teller duties. Answer telephone call as needed.



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