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Engineer Developer

Raleigh, North Carolina, United States
November 29, 2018

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James William Joseph

Raleigh, North Carolina, ***03; Cell: 508-***-**** Email:

Professional Summary:

Seasoned IT professional with an extensive and broad Information Technology background in Project Management, Software Development, Performance and Functional Testing. I have an excellent record of defining and developing innovative system solutions in support of organizational and business goals. Projects required extensive user interface, strong analytical and technical skills, developing technical requirements, coding, testing, deployment and Production support Education

Bachelor of Science in Accounting, Bentley University, Waltham, Mass Software Development Methodologies

Agile, SDLC, Waterfall, RAD

Collaboration Technology: HP Quality Center, ServiceNow, Jira, Microsoft Software (PowerPoint, Excel, Microsoft Word), Jabber, Sametime, Skype for Business ETL - Extract, Transform, Load – Process & Technology IBM InfoSphere Optium

Technical Experience:

15+ Years' experience with IBM z/OS, FOCUS, COBOL II, CICS/DB2/IMS, SQL, DB2 Stored Procedures, DB/DC, MAUI, CICS/WEB, VSAM (KSDS, ESDS, RRDS, LDS), IBM Optim Data Management Utility, MAUI, Eztrieve Plus, ENDEVOR, SAS, CA DB2 Products (Detector and Insight), Compuware Products

(Hiperstation, FileAid, Strobe, Intertest), HP Quality Center, WebSphere, MQ Series, Rexx,Controlm Professional Experience

Fidelity Investments, Durham, North Carolina May 16, 2018 – Present Systems Engineer

Responsibility for Analysis, Design, Coding, Testing, (Functional & Performance), Deployment Validation for Production defects for Fidelity Equity Compensation Applications, within a Agile Software Methodology Team


Skills and technologies used below (COBOL II V5, DB2/SQL, CICS, Vsam, Controlm)

• Identified DB2 performance issue and with DBA to create and index to resolve performance issues

• Batch job file optimization to improve performance efficiencies, by increasing the DASD file allocation and reducing the overhead of Storage Managment's System (SMS), processing Resume of James W. Joseph Continue

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• Recommend Process Improvements for automation of a critical data load job

• Assisted a team member in identify, Vsam configuration issues for an install

• Collaborated with Mainframe Architecture Team, to test CICS configurations changes across 6+ CICS regions and assistance in deployment validation TM Floyd & Company Columbia, SC October 2, 2017 – April 6, 2018 Client Engagement – Blue Cross & Blue Shield Association Performance Engineer

Responsible for the analysis of complex applications system, in order to develop a comprehensive Performance Test Plan based on Best Practices, Executed Test Plan, Capture Performance Statistics, and presented results to management with recommendations for performance and process improvements Accomplishments

Skills and technologies used below (COBOL II V5, DB2/SQL. MQ)

• Uncovered functional and performance defects, DB2/COBOL

• Recommended Performance DB2 SQL and COBOL changes

• Improved management results and Statistical reporting, using Excel Graphs

Fidelity Investment Company October 1, 2001 – September 29, 2017

(Raleigh, NC, Merrimack, NH, Boston MA)

Sr. QA Engineer/ QA Test Project Manager

Overall Duties:

• Managed Offshore Team day to day activities

• Facilitate Daily Scrum meetings

• Directed Software developers in the design, creation, setup and execution of data driven Hiperstation, and Loadrrunner, Test suites.

• Facilitate, Execute, Monitored, analyzes and report result for E2E Testing

• Responsible for reporting software defects, using HP Quality Center

• Collected, presented test statistics and made recommendations to management for applications

• system performance and functional improvement

• Assisted in debugging developer code by reading program memory dumps

• Coordinated, DB2 Data Structured(DDL's), data loads and backups, for monthly QA test Cycle


Skills and technologies used below (COBOL II V5, CICS, CICS/WEB, Memory Dump Reading, JCL, VSAM, DB2/SQL, Rexx)

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• Identified numerous Pre-Production Performance and Functional defects (On-line & Batch), assuring Production stability and uninterrupted customer experience and reducing significant processing cost. Most recent, defect identified, save the Firm $ 500,000 per/yr. in MIPS cost.

• Design, Tested, evaluated a new financial product offering for high-net worth customers

• Debugged and Identified a developer's program memory boundary violation, before deployment

• into Production and avoiding a severe Brokerage Production Outage, which would have impacted

• Customer Brokerage Trading and avoiding lost review and customer remediation cost and

• damage firm reputation

• Designed and built numerous automation tools for Pre-execution, Test Executions and reporting

• Test results, utilizing COBOL II, Rexx programming languages and DB2/SQL and scheduling software

• Controlm Support and maintenance for Internal QA systems. Technologies: CICS, CICS/WEB


• Coordinated, facilitated and tested, Data Right Management process for masking test data in QA Testing environment for VSAM and DB2 data

• Designed and developed batch process to data mine and create test data seeding from Production into Test environment, for performance testing Fidelity’s batch systems, in order to predict breaking point of system

• Technologies used: COBOL II programs, JCL jobs utilizing VSAM file structures and DB2 Utilities.

• Designed and developed a batch process to refresh DB2 database (100+ tables), Security Master

• Information from Production into Test environment to be used for testing of Fidelity’s Brokerage’s

• Mainframe CICS on-lines systems monthly install. This involved, developing and coding JCL to manipulate and create DB2 utility statements, so that data migrations process would been seamless.

• Design and developed numerous Data propagation and Integration processes, (ETL), to import VSAM and Terasam file structures and DB2 tables, from Production to Test environments, for the purpose of enhancing, Test environment data. This Involved, developing DB2 Staging databases and VSAM cluster definitions

• Design, developed a test strategy, in which to test the migration of client’s Security Master Database from IDMS, Network Database to DB2 Relation DBMS. The required the use of Compuware scripting tool to capture, modify and run CICS applications This was a highly visible project, which involved significant amount of collaboration with management, developers and DBA’S, in order to assure, that software met performance Service level Agreement (SLA), from a functional and performance criteria

• Design, coordinated and executed Test Strategy for conversion to COBOL II v5

• Design and Developed Test Strategy for implementation IBM product Flashcopy Resume of James W. Joseph Continue

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PricewaterhouseCoopers, L.L.P. Burlington, Ma. December 1, 1997 to Sept 30, October 2001 Senior System Consultant

Senior System Consultant assigned at Client Sites to provide a technical role in the design, development, and testing and implementation of Mainframe applications. Consulting engagements have required developing business, and functional specifications, developing and implementing proposed application software, and prepare the QA test strategy and test plans to ensure that work meets or exceeds client requirements.

Summary of Consulting Engagements

Fidelity Investments Brokerage

• Software Test engineer, in the Quality Assurance Group responsible for performing and coordinating the

• broad range of tasks in preparation for Fidelity’s Retail Brokerage on-line monthly regression testing.

• Team member in the Quality Assurance Group responsible for performing and/or coordinating the broad

• range of tasks in preparation for Fidelity’s Retail Brokerage on-line monthly regression testing.

• This involved validating test results, setup, and execution of various online, batch and web interface

• Processes, test execution, maintaining integrity of test data and preparation for both batch, online, and Web interfaces.

• Work with software developers to design, setup, coordinate and run developer’s test scenarios and debug software issues, for monthly on-line releases. CVS

• Team implementation of Employee Stock Purchase Program. This involved the analysis, design, .

• programming, testing and implementation of client internal systems and external vendors

• Team implementation to upgrade client payroll system to be Y2K compliant. This involved the

• analysis, design, programming, testing, integrating and modify entire corporation payroll and

• peripheral systems

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